Customer Care Specialist – Call Center

Neksjob Corporation; Ilocos Norte; On-site; PHP 246,000 - 335,000; Full time

Job summary

Neksjob Corporation is seeking a customer service agent in the Philippines to handle inbound and outbound calls, respond to inquiries and complaints, and deliver quality service on shifting schedules.

Ideal candidates may be high school graduates up to college level, with or without call center experience, and must be willing to learn and attend training. Onsite work is required, and you will document each interaction for accurate resolution.

Qualifications

• High school graduate, senior high school graduate, or college level.
• With or without call center experience, depending on the account.
• Willing to learn and attend training.
• Can work onsite and on shifting schedules.

Responsibilities

• Handle inbound and outbound calls as assigned.
• Respond to customer inquiries and complaints.
• Provide accurate information and solutions.
• Document customer interactions.
• Deliver quality customer service.

Skills

Customer service

Communication

Willingness to learn

Education

High School / Senior High / College

Job description

Neksjob Corporation is seeking a customer service agent in the Philippines to handle inbound and outbound calls, respond to inquiries and complaints, and deliver quality service on shifting schedules.

Ideal candidates may be high school graduates up to college level, with or without call center experience, and must be willing to learn and attend training. Onsite work is required, and you will document each interaction for accurate resolution.