Bacolod Onsite Customer Care Specialist — Shifts & Training

Neksjob Corporation; Talisay; Vor Ort; PHP 167.000 - 257.000; Vollzeit

Zusammenfassung

Neksjob Corporation is seeking a customer service representative in the Philippines to handle inbound and outbound calls, respond to inquiries and complaints, and deliver quality service. The role requires you to provide accurate information, document interactions, and maintain high customer satisfaction. Training will be provided, and shift work with onsite presence is expected.

The position offers an opportunity to learn on the job and grow within a dynamic call center environment in Batangas.

Qualifikationen

• High school graduate, senior high school graduate, or college level.
• With or without call center experience, depending on the account.
• Willing to learn and attend training.
• Can work onsite and on shifting schedules.

Aufgaben

• Handle inbound and outbound calls as assigned.
• Respond to customer inquiries and complaints.
• Provide accurate information and solutions.
• Document customer interactions.
• Deliver quality customer service.

Kenntnisse

Call center experience

Willingness to learn

Training readiness

Onsite work

Shift work

Ausbildung

High school graduate, senior high school graduate, or college level

Jobbeschreibung

Neksjob Corporation is seeking a customer service representative in the Philippines to handle inbound and outbound calls, respond to inquiries and complaints, and deliver quality service. The role requires you to provide accurate information, document interactions, and maintain high customer satisfaction. Training will be provided, and shift work with onsite presence is expected.

The position offers an opportunity to learn on the job and grow within a dynamic call center environment in Batangas.