Customer Care Associate (Eastwood, Quezon City)

Megaworld Corporation; Metro Manila; On-site; PHP 300,000 - 520,000; Full time

Job summary

Megaworld Corporation in Metro Manila is seeking a Customer Experience Associate to assist clients, coordinate property turnover and transactions, and address client concerns to ensure a seamless experience.

You will collaborate closely with sales/marketing, property management, and internal teams to deliver a positive journey for clients throughout the real estate process.

Qualifications

• Bachelor’s degree or graduate of any 4-year course.
• Excellent communication and interpersonal skills.
• Customer-focused and professional.
• Strong organizational and coordination skills.
• Detail-oriented and able to handle multiple tasks.
• Previous experience in real estate, customer service, or related fields is an advantage.

Responsibilities

• Assisting clients, coordinating property turnover and transactions, and addressing client concerns.
• Ensuring a smooth and positive customer experience through close coordination with sales/marketing, property management, and other internal teams.

Skills

Communication

Interpersonal skills

Customer-focused

Organizational skills

Coordination

Detail-oriented

Multitasking

Education

Bachelor's degree

Job description

Job Summary

The Customer Experience Associate is responsible for assisting clients, coordinating property turnover and transactions, addressing client concerns, and ensuring a smooth and positive customer experience. The role involves close coordination with sales/marketing, property management, and other internal teams.

Qualifications

• Bachelor’s degree or graduate of any 4-year course

• Excellent communication and interpersonal skills

• Customer-focused and professional

• Strong organizational and coordination skills

• Detail-oriented and able to handle multiple tasks

• Previous experience in real estate, customer service, or related fields is an advantage