Customer Banking Associate: Fast, Accurate Transactions

Rizal Commercial Banking Corporation (RCBC); Quezon City; On-site; PHP 179,000 - 257,000; Full time

Job summary

RCBC Loyola Heights Katipunan BC in Quezon City is seeking a Customer Service Teller to provide competent, timely over-the-counter services to clients while ensuring compliance with BSP/AMLA regulations and bank policies.

You will engage with customers, handle transactions accurately, and support branch service standards through efficient processing and strong attention to detail in a fast-paced financial center.

Qualifications

• Graduate of any 4-year course (Open to fresh graduates).
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
• Willing to be assigned at RCBC Loyola Heights Katipunan BC (Quezon City).

Responsibilities

• Ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions).
• Support in various process improvement and technology implementation on all systems being used in the branch and implement accurately in line with the prescribed policies and procedures of the bank.
• Engage with the business center's clients and offer excellent customer service and experience.
• Work in a systematic manner to keep up with administrative functions delegated.

Skills

Decision making

Time management

Empathy

Security awareness

Attention to detail

Compassion

Education

4-year degree

Job description

RCBC Loyola Heights Katipunan BC in Quezon City is seeking a Customer Service Teller to provide competent, timely over-the-counter services to clients while ensuring compliance with BSP/AMLA regulations and bank policies.

You will engage with customers, handle transactions accurately, and support branch service standards through efficient processing and strong attention to detail in a fast-paced financial center.