CSR | Spanish Bilingual | Cebu site only

Gratitude Inc; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Competitive salary package

Attractive language premium

Opportunities for career growth

Supportive work environment

Job summary

A leading customer service provider is looking for a Customer Service Representative (CSR) for their Spanish-speaking account in Cebu City. The role is perfect for individuals eager to start their career, offering a competitive salary package and opportunities for growth. Fluency in Spanish is essential, and no prior experience is needed. Enjoy a supportive work environment in a vibrant city.

Qualifications

• High School Graduate, completed 2nd year of college (Undergraduate), or a College Graduate.
• Proficiency in Spanish (both written and spoken) is a must.
• Entry-level position; no prior experience required.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries, complaints, and support requests in a professional manner.
• Maintain a high level of customer satisfaction through active listening.

Skills

Fluency in Spanish (written and spoken)

Strong communication skills

Problem-solving skills

Education

High School Graduate or higher

Job description

Overview

Job Title: CSR for Spanish Account

Location: Cebu, Philippines

Salary Package:

• Basic Pay: PHP 15,000 - 20,000
• Language Premium: PHP 45,000 - 60,000

Responsibilities

• We are seeking dynamic and motivated individuals for the position of Customer Service Representative (CSR) to support our Spanish-speaking account. If you are fluent in Spanish, have a passion for helping customers, and are looking to kick-start your career, this is an excellent opportunity for you! We welcome entry-level candidates or fresh graduates who are eager to grow in a customer service environment.
• Provide exceptional customer service to Spanish-speaking clients
• Handle inquiries, complaints, and support requests in a professional and timely manner
• Maintain a high level of customer satisfaction through active listening and problem resolution
• Meet and exceed individual and team goals for performance and customer satisfaction

Qualifications

• High School Graduate, completed 2nd year of college (Undergraduate), or a College Graduate
• Proficiency in Spanish (both written and spoken) is a must
• Entry-level position; no prior experience required
• Strong communication and problem-solving skills
• Ability to work in a fast-paced and team-oriented environment

Why Join Us

• Competitive salary package with an attractive language premium
• Opportunities for career growth and development
• A supportive work environment that encourages learning and growth
• Work in Cebu, a vibrant city with a dynamic cultural

Apply

Kindly walk in to one of our Recruitment site: Ground floor Ayala Mall Central Bloc, Cebu IT Park, Apas, Cebu City

Landmark: Beside Leonas bakeshop and 7-Eleven.

Kindly declare GRATITUDE JOBS as your source during your application process to be eligible for our promo.

Apply today to be part of our customer-centric team and start your journey in a rewarding career!