Bilingual Spanish Customer Service Rep (Onsite)

Level Up Talent Solutions; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Job summary

Level Up Talent Solutions in Cebu City, Philippines is hiring Spanish bilingual Customer Service Representatives to support customers in English and Spanish within a dynamic BPO environment. You will handle inquiries, provide accurate information, and deliver a high-quality experience.

Candidates open to college or above, with at least 1 year in customer service, must be fluent in both languages, and able to work onsite at Cebu City or Mandaue City on a graveyard schedule.

Qualifications

• Must be Spanish bilingual with proficiency in English.
• 1 year of BPO customer service experience.
• Willing to work onsite in Cebu City or Mandaue City and graveyard shift.
• Open to various education levels as listed.

Responsibilities

• Handle inquiries in English and Spanish.
• Provide accurate information and high-quality customer service.
• Document interactions and resolutions.
• Escalate complex issues to the appropriate team.
• Meet quality and productivity standards.

Skills

Spanish bilingual

Customer service

Communication

Education

College graduate

College undergraduate

Associate degree

Senior high school graduate

Job description

Level Up Talent Solutions in Cebu City, Philippines is hiring Spanish bilingual Customer Service Representatives to support customers in English and Spanish within a dynamic BPO environment. You will handle inquiries, provide accurate information, and deliver a high-quality experience.

Candidates open to college or above, with at least 1 year in customer service, must be fluent in both languages, and able to work onsite at Cebu City or Mandaue City on a graveyard schedule.