Email and Chat Support Representative (Pure Non-Voice/ Paid Training)

Telesys BPO; Manila; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary + performance-based incentives

Paid training

Paid vacation & sick leave

Wellness programs & employee discounts

Inclusive work environment

Job summary

A dynamic BPO company in Manila seeks an Email and Chat Support Representative to provide excellent service by handling customer inquiries. This position is open to candidates without prior experience and offers paid training. Applicants should possess strong communication skills, be willing to work on shifts, and thrive in a fast-paced environment. The role promises competitive salary, performance-based incentives, and a supportive work culture.

Qualifications

• Strong written and verbal communication skills are essential.
• Open to applicants with or without BPO experience.
• Willing to work in shifting schedules including nights and weekends.
• Open to applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries and resolve concerns.
• Deliver excellent customer service during interactions.
• Serve as the first point of contact for customers in a fast-paced contact center environment.

Skills

Strong written and verbal communication skills

Customer service experience

Ability to work in a high-volume environment

Open to applicants with or without BPO experience

Education

High School graduate

College level/degree advantageous

Job description

Email and Chat Support Representative (Pure Non-Voice/ Paid Training)

Telesys BPO

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Company Equipment, Open Workspace

Professional Development

Job Training

1-Day Hiring Process | Same-Day Job Offer | Onsite Interview

Position: Call Center Agent / CSR – Healthcare Account

Job Type: Full-Time | Shifting Schedule

Are you passionate about helping others? Join our team as a Customer Service Representative (Telco Account) and become the first point of contact for customers—handling inquiries, resolving concerns, and delivering excellent service every time.

We are also hiring for Email & Chat Support Representatives (Pure Non-Voice | Paid Training Provided).

What We Offer:

• Competitive salary + performance-based incentives
• Paid training
• Paid vacation & sick leave
• Wellness programs & employee discounts
• Diverse, inclusive, and supportive work environment

Qualifications:

• High School graduate (college level/degree is an advantage)
• Strong written and verbal communication skills
• Open to applicants with or without BPO experience
• Able to work in a fast-paced, high-volume environment
• Customer service experience is a plus
• Willing to work shifting schedules (including nights, weekends, holidays)

Ready to start your career?

Apply today and get hired the same day!

Make an impact—one interaction at a time.

Working Location

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