Csr - Open For No Work Experience - Hmo On Day 1

Orbit Teleservices - Caloocan Site; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

HMO Coverage

Night Diff Pay

Rice Allowance

Paid Leaves

Holiday & OT Pay

Mental Wellness

Insurance Day 1

Free Medical Insurance

Gov Benefits

13th Month Pay

Career Growth

Job summary

Orbit Teleservices - Caloocan Site is seeking a Customer Service Representative to handle customer concerns across multiple channels. You will provide accurate information and solutions while maintaining high service standards.

The role requires flexibility for shifting schedules and on-site work in Metro Manila, with onboarding and ongoing support to ensure quality interactions.

Qualifications

• Must be at least 18 years old.
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate.
• College fresh graduates and undergraduates are welcome to apply.
• Applicants with or without BPO experience are welcome.
• Good communication skills.
• Willing to work onsite and on shifting schedules.
• Must be currently residing within Metro Manila (if required per account).

Responsibilities

• Handle customer inquiries and concerns in a professional manner
• Provide accurate information, solutions, and assistance
• Support account-related tasks such as billing, orders, or troubleshooting (depending on account)
• Maintain high-quality customer service standards
• Document all interactions accurately in the system
• Meet performance and productivity targets

Skills

Good communication skills

Willing to work onsite

Shift work readiness

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

ALS Graduate

College fresh graduates and undergraduates

Job description

BENEFITS

• Competitive Salary Package
• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization (including common-law partners)
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities

ROLE SUMMARY

As a Customer Service Representative, you will handle customer concerns, provide accurate information, and ensure excellent service across different communication channels depending on the assigned account.

RESPONSIBILITIES

• Handle customer inquiries and concerns in a professional manner
• Provide accurate information, solutions, and assistance
• Support account-related tasks such as billing, orders, or troubleshooting (depending on account)
• Maintain high-quality customer service standards
• Document all interactions accurately in the system
• Meet performance and productivity targets

QUALIFICATIONS

• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College fresh graduates and undergraduates are welcome to apply
• Applicants with or without BPO experience are welcome
• Good communication skills
• Willing to work onsite and on shifting schedules
• Must be currently residing within Metro Manila (if required per account)