CSR- Non-Voice for Local Account I Cebu City

Tech Mahindra Limited; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Growth opportunities

Training programs

People-first workplace

Job summary

Tech Mahindra Philippines in Cebu City is hiring for a CSR- Non-Voice Local Account I Cebu City. This on-site role is open to fresh graduates and senior high students/college-level applicants.

You will provide excellent customer service, resolve inquiries, and collaborate with teammates to meet performance targets and SLAs. Fluency in English and Tagalog is required, and on-site work at IT Park, Cebu City, is expected.

Qualifications

• Freshers are welcome to apply.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Demonstrate proficiency in verbal and written communication in English and Tagalog.

Responsibilities

• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive client experience.
• Collaborate with team members and supervisors to meet performance targets and service-level agreements.
• Demonstrate proficiency in communication, both verbal and written in English and Tagalog
• Uphold company policies and ensure compliance with local account procedures.
• Be willing to work onsite at IT Park, Cebu City.

Skills

Customer service

English & Tagalog communication

Education

High School Graduate (Old Curriculum) / SHS Graduate or higher

Job description

CSR- Non-Voice for Local Account I Cebu City

Job Description

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Work Where People Matter

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people-first

Your Day-to-Day

• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive client experience.
• Collaborate with team members and supervisors to meet performance targets and service-level agreements.
• Demonstrate proficiency in communication, both verbal and written in English and Tagalog
• Uphold company policies and ensure compliance with local account procedures.
• Be willing to work onsite at IT Park, Cebu City.
• Minimum ofHigh School Graduate (Old Curriculum) ,SHS Graduate or higher (College Level or College Graduate) .
• Freshers are welcome to apply.

Work Setup

We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork.

Your Next Move

• If you’re ready for a role where you can grow, make a difference, and enjoy the ride — we’d love to meet you. Apply today and let’s get started.

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