Customer Service Representative

Tech Mahindra; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Health coverage

Training programs

Promotions and career paths

Rewards for referrals

Job summary

A leading BPO company in the Philippines is seeking customer service representatives to provide excellent support through phone, chat, or email interactions. Candidates should have at least 6 months of BPO experience, be confident communicators in English, and be willing to work on-site. The role involves answering queries, solving problems, and ensuring customer satisfaction in a fast-paced environment. Opportunities for growth and a supportive workplace culture are key highlights.

Qualifications

• Minimum 6 months of solid BPO experience (CSR, TSR & Sales).
• Able to work, communicate and collaborate with others effectively.
• Willing to work on-site.

Responsibilities

• Answer questions and solve problems by phone, chat, or email.
• Give clear, accurate information customers can rely on.
• Help customers feel heard and supported.

Skills

Confident communicator in English

Organized

Team player

Education

High school grad, SHS grad, or college level/grad

Job description

Work Where People Matter

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people-first
• Health coverage you can count on
• Rewards when you refer friends to join the team

Your Day-to-Day

You’ll be the friendly, reliable voice customers can trust. Expect to:

• Answer questions and solve problems by phone, chat, or email
• Give clear, accurate information customers can rely on
• Help customers feel heard and supported
• Follow processes so we keep delivering world-class service
• Team up with colleagues to hit targets and celebrate wins together

What We’re Looking For

• High school grad, SHS grad, or college level/grad
• Minimum 6 months of solid BPO experience ( CSR,TSR & Sales )
• Confident communicator in English – both written and spoken
• TSR, CSR, and Sales experience in the telecommunications industry is an advantage
• Able to work, communicate and collaborate with others effectively and efficiently.
• Organized and able to handle a fast-paced workload
• Willing to work on-site.

Work Setup

Location: 2F, Ortigas Technopoint, Julia Vargas Ave, Ugong Pasig City

Shift: Morning Shift

About Tech Mahindra Philippines

We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork.