Growth CSR: Non-Voice – Onsite Cebu City

Tech Mahindra; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Growth opportunities

Training programs

People-first workplace

Job summary

Tech Mahindra Philippines in Cebu City is hiring for a CSR- Non-Voice Local Account I Cebu City. This on-site role is open to fresh graduates and senior high students/college-level applicants.

You will provide excellent customer service, resolve inquiries, and collaborate with teammates to meet performance targets and SLAs. Fluency in English and Tagalog is required, and on-site work at IT Park, Cebu City, is expected.

Qualifications

• Freshers are welcome to apply.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Demonstrate proficiency in verbal and written communication in English and Tagalog.

Responsibilities

• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive client experience.
• Collaborate with team members and supervisors to meet performance targets and service-level agreements.
• Demonstrate proficiency in communication, both verbal and written in English and Tagalog
• Uphold company policies and ensure compliance with local account procedures.
• Be willing to work onsite at IT Park, Cebu City.

Skills

Customer service

English & Tagalog communication

Education

High School Graduate (Old Curriculum) / SHS Graduate or higher

Job description

Tech Mahindra Philippines in Cebu City is hiring for a CSR- Non-Voice Local Account I Cebu City. This on-site role is open to fresh graduates and senior high students/college-level applicants.

You will provide excellent customer service, resolve inquiries, and collaborate with teammates to meet performance targets and SLAs. Fluency in English and Tagalog is required, and on-site work at IT Park, Cebu City, is expected.