CSR - Non Voice (Content Moderator) W/ 20K Sign on Bonus

Crescendo Staffing and Business Consulting Inc.; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

20K Sign-on Bonus

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Job Training

Job summary

A staffing and business consulting company is seeking a CSR for their Quezon City location. The role involves moderating user-generated content, responding to inquiries, and working with the content team on policies. Candidates should hold a relevant bachelor's degree and possess strong attention to detail and communication skills. This full-time position offers a 20K sign-on bonus and various employee benefits, including 13th-month pay and job training.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 0–2 years of experience in content moderation or customer service.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Review and moderate user-generated content to ensure compliance with guidelines.
• Respond to inquiries and provide support to users regarding content issues.
• Collaborate with the content team to develop moderation policies.
• Identify and upscale potential issues or trends in content.
• Maintain accurate records of moderation activities and decisions.

Skills

Attention to detail

Excellent communication skills

Adaptability

Problem-solving skills

Education

Bachelor’s degree in a relevant field

Job description

CSR - Non Voice (Content Moderator) W/ 20K Sign on Bonus

Crescendo Staffing and Business Consulting Inc.

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Respond to inquiries and provide support to users regarding content-related issues.
• Collaborate with the content team to develop and implement moderation policies.
• Identify and upscale potential issues or trends in user content.
• Maintain accurate records of content moderation activities and decisions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in content moderation or customer service.
• Skills and Competencies: Strong attention to detail and excellent communication skills.
• Responsibilities and Duties: Ability to work independently and within a team environment.
• Qualities and Traits: Adaptability and problem-solving skills.

START ASAP