CSR NON-VOICE (Content Moderator) with 10k SOB & 5K JOINING BONUS!

Herb & Angel Motor Shop Corp.; Taguig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Joining bonus

10k SOB

Job summary

A local service provider in Taguig is seeking a Non-Voice Customer Service Representative (Content Moderator) to join their Social Media team. This position focuses on reviewing and moderating user-generated content to ensure compliance with platform guidelines. Candidates should have a high school diploma and at least 1 year of relevant customer service experience. Strong attention to detail and the ability to handle sensitive content are essential. The role involves a graveyard or shifting schedule, offering a joining bonus as an incentive.

Qualifications

• Minimum 1 year customer service experience in shared services, BPO, or any related industry.
• Ability to work with sensitive or graphic content when necessary.
• Strong reading comprehension, attention to detail, and analytical skills.
• Ability to work with sensitive or graphic content when necessary.

Responsibilities

• Review and moderate text, images, and video content based on platform guidelines.
• Evaluate flagged content for compliance and community safety.
• Make accurate decisions in sensitive or high-pressure moderation scenarios.
• Document moderation actions following internal procedures.
• Document moderation actions following internal procedures.
• Protect platform integrity by identifying harmful content.
• Maintain high productivity and quality scores in a fast-paced environment.

Skills

Attention to detail

Reading comprehension

Analytical skills

Education

High School or K12 Graduate

Job description

CSR NON-VOICE (Content Moderator) with 10k SOB & 5K JOINING BONUS!!

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

WE ARE HIRING!

Non-Voice Customer Service Representative (Content Moderator)

Start Date: January 5

About the Role

Join our Non-Voice Social Media team as a Content Moderator, ensuring all user-generated content aligns with platform standards. You will help maintain a safe, respectful, and positive online environment. This role is pure non-voice and ideal for candidates with strong attention to detail.

Key Responsibilities

• Review and moderate text, images, and video content based on platform guidelines.
• Evaluate flagged content for compliance and community safety.
• Make accurate decisions in sensitive or high-pressure moderation scenarios.
• Ensure consistency and accuracy in applying content policies.
• Document moderation actions following internal procedures.
• Protect platform integrity by identifying harmful or inappropriate content.
• Maintain high productivity and quality scores in a fast-paced environment.

Qualifications

• HS/K12 Graduate.
• Minimum 1 year customer service experience in shared services, BPO, or any related industry.
• Strong reading comprehension, attention to detail, and analytical skills.
• Ability to work with sensitive or graphic content when necessary.

Work Schedule

• Graveyard or Shifting Schedules.