Content Moderation Associate

Miranda HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Miranda HR is seeking a dedicated moderator in Quezon City to review and moderate user-generated content, ensuring adherence to community guidelines. The role involves identifying issues and escalating policy violations, while providing feedback on trends and process improvements.

You will collaborate with teammates to enhance moderation procedures and stay updated on platform policies and best practices in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 0–2 years of experience.
• Strong attention to detail and critical thinking.
• Excellent communication skills and ability to work collaboratively in a team.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identifying and escalating potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Skills

Attention to detail

Critical thinking

Excellent communication

Education

Bachelor's degree in Communications, Media, or Business

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identifying and escalating potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Communications, Media, or Business.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong attention to detail and critical thinking skills.
• Qualities and Traits: Excellent communication skills and the ability to work collaboratively in a team environment.
• Responsibilities and Duties: Ability to handle sensitive topics and maintain professionalism in a fast-paced environment.

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