Content Moderator : Pure Non-Voice

Crescendo Staffing and Business Consulting Inc.; Taguig; Sur place; PHP 279 000 - 391 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Free Daily Shuttle

Paid training

Performance incentives

HMO and other company benefits

Résumé du poste

A staffing consultancy is looking for detail-oriented Content Moderators to join their non-voice support team in Taguig. The role involves reviewing user-generated content on social media to ensure compliance with community guidelines. Candidates should possess at least a Senior High School diploma and have one year of experience in Customer Service. The company offers a competitive salary package, free daily shuttles, and performance incentives. This is an onsite position that may involve working on shifting schedules.

Qualifications

• Open to candidates with 1 year experience in Customer Service.
• Must have a laptop or desktop for Virtual hiring.
• Willing to work on shifting schedules.
• Willing to work on shifting schedules, weekends, or holidays.
• Ability to handle sensitive content professionally.

Responsabilités

• Review text, images, and videos posted on social media platforms.
• Identify and remove content that violates policies.
• Ensure accurate application of moderation guidelines.
• Escalate sensitive or complex cases to the appropriate teams.
• Maintain confidentiality and data privacy at all times.
• Meet daily productivity and quality targets.

Connaissances

Customer Service experience

Good reading comprehension

Attention to detail

Basic computer skills

Typing skills

Formation

Senior High School Graduate or College Level

Description du poste

Crescendo Staffing and Business Consulting Inc.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

We are looking for detail-oriented and responsible Content Moderators to join our non-voice support team. The role focuses on reviewing and moderating user-generated content to ensure it follows community guidelines and platform standards.

Key Responsibilities

• Review text, images, and videos posted on social media platforms
• Identify and remove content that violates policies (e.g., harmful, inappropriate, or misleading content)
• Ensure accurate and consistent application of moderation guidelines
• Escalate sensitive or complex cases to the appropriate teams
• Maintain confidentiality and data privacy at all times
• Meet daily productivity and quality targets

Qualifications:

• Open to candidates with 1 year experience on Customer Service in Any Industry
• Must have laptop or desktop for Virtual hiring
• At least Senior High School Graduate or College Level
• Good reading comprehension and attention to detail
• Basic computer and typing skills
• Willing to work on shifting schedules, weekends, or holidays
• Ability to handle sensitive content professionally

What We Offer:

• Competitive salary package + allowances
• Free Daily Shuttle
• Paid training (no experience required)
• Performance incentives and bonuses
• HMO and other company benefits
• Fast and easy application process

Work Setup:

• Non-voice (chat / content review only)
• Onsite

Working Location

The Curve. 1630 3rd Ave, Taguig, Metro Manila, Philippines

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