Content Moderation Associate

Miranda HR; Makati; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Holiday gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR in Makati is seeking a detail-oriented content moderator to review and moderate user-generated content in a fast-paced environment, ensuring compliance with community guidelines.

The role is on-site, full-time, requires 0–2 years of experience and a bachelor’s degree in Communications, Media, or Business; you should have excellent communication, sharp attention to detail, and the ability to work collaboratively with the team to provide timely feedback and improvements.

Qualifications

• Bachelor’s degree in Communications, Media, or Business.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong attention to detail and critical thinking skills.
• Qualities and Traits: Excellent communication skills and the ability to work collaboratively in a team environment.
• Responsibilities and Duties: Ability to handle sensitive topics and maintain professionalism in a fast-paced environment.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identify and escalate potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Skills

Attention to detail

Critical thinking

Communication skills

Education

Bachelor's degree in Communications, Media, or Business

Job description

On-site - Makati No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identifying and escalating potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Communications, Media, or Business.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong attention to detail and critical thinking skills.
• Qualities and Traits: Excellent communication skills and the ability to work collaboratively in a team environment.
• Responsibilities and Duties: Ability to handle sensitive topics and maintain professionalism in a fast-paced environment.