CSR- NO FINAL Interview Up to 25k Offer Tips Provided

Recruitify_HR; Mandaluyong; In loco; PHP 201.000 - 279.000; Tempo pieno

Vantaggi offerti da questo lavoro

Night differential pay

Paid training

Health insurance (HMO)

Career growth opportunities

Descrizione del lavoro

Recruitify_HR is seeking a Customer Service Representative for a blended account to handle inquiries via phone, chat, and email in a fast-paced Metro Manila setting.

Open to college graduates or those with at least 2 years of college, the role emphasizes strong English communication, customer focus, and accurate documentation. Salary ranges ₱18,000–₱25,000 monthly with night differential, paid training, health benefits, and opportunities for growth.

Competenze

• Open to college graduates or those with at least 2 years completed in college.
• Strong English communication, written and spoken.
• Good computer and typing skills, willing to work shifts.

Mansioni

• Handle inquiries via calls, chat, and email.
• Provide accurate information and resolve concerns.
• Document customer interactions properly.
• Meet performance metrics and follow policies.

Conoscenze

English skills

Typing

Multitasking

Shift work

Formazione

Some college (2 years completed)

Descrizione del lavoro

We are looking for a Customer Service Representative (CSR) for a blended account who will handle customer inquiries through phone, chat, and email. This role is open to college graduates and candidates who have completed at least 2 years in college. The ideal candidate has strong communication skills, is customer-focused, and can work in a fast-paced environment.

Responsibilities

• Handle customer inquiries via calls, chat, and email
• Provide accurate information and resolve customer concerns
• Maintain professionalism and a positive attitude
• Document customer interactions properly
• Meet performance metrics (response time, quality, customer satisfaction)
• Follow company policies and procedures

Qualifications

• Open to college graduates or at least 2 years completed in college
• Good English communication skills (spoken and written)
• Basic computer and typing skills
• Willing to work on shifting schedules, weekends, and holidays
• Ability to multitask and work under pressure
• With or without call center experience

Salary & Benefits

• Salary range: ₱18,000 – ₱25,000 per month (depending on experience)
• Night differential pay
• Performance incentives and bonuses
• Paid training
• Health insurance (HMO)
• Paid leaves (vacation & sick leave)
• Opportunities for career growth and promotion