CSR Healthcare Non Voice

Conduent; Pasay; On-site; PHP 167,000 - 279,000; Full time

Job summary

Conduent in the Philippines is hiring a Customer Service Associate to assist members with questions about healthcare and benefits coverage.

You will handle a steady volume of calls, navigate multiple systems, and provide empathetic, solution-focused support. English communication is essential, and no prior experience is required. This is a full-time, on-site role located in Pasay.

Qualifications

• Good communication skills (oral and written)
• Fluent in English
• Attained at least high school graduate or completed Senior high school

Responsibilities

• Assist members with questions, inquiries, issues, and status related to their healthcare and benefits coverage.
• Manage a steady volume of incoming calls from customers while navigating multiple systems.
• Provide empathy and have the determination to deliver a comprehensive solution to these healthcare-related calls.

Skills

Communication skills

English proficiency

Education

High school diploma

Job description

Job Description:

Responsibilities:

• Assist members with questions, inquiries, issues, and status related to their healthcare and benefits coverage.
• Manage a steady volume of incoming calls from customers while navigating multiple systems.
• Provide empathy and have the determination to deliver a comprehensive solution to these healthcare-related calls.

Qualifications:

• Good communication skills (oral and written). Fluent in English.

• Attained at least high school graduate or completed Senior high school.

• No experience needed

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