VOICE CUSTOMER SERVICE REPRESENTATIVE - HEALTHCARE

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

A recruitment outsourcing company in the Philippines is seeking a Voice Customer Service Representative for healthcare accounts. The role involves providing exceptional support to patients and providers through phone interactions, addressing inquiries, and ensuring a positive customer experience while adhering to healthcare regulations. Ideal candidates should have strong English language skills and previous customer service experience.

Qualifications

• English Language proficiency.
• Customer Service experience.
• Problem Solving ability.
• Interpersonal Skills.
• Call Centre experience.
• Strong Work Ethic.

Responsibilities

• Provide exceptional support to patients, clients, or providers through phone interactions.
• Address inquiries and resolve concerns to ensure a positive customer experience.
• Adhere to healthcare regulations while interacting with customers.

Skills

English Language proficiency

Customer Service experience

Problem Solving ability

Interpersonal Skills

Call Centre experience

Strong Work Ethic

Job description

VOICE CUSTOMER SERVICE REPRESENTATIVE - HEALTHCARE

Synlink Recruitment Outsourcing Co. Inc.

Job Description

The Voice Customer Service Representative (CSR) for healthcare accounts provides exceptional support to patients, clients, or providers through phone interactions. The role requires addressing inquiries, resolving concerns, and ensuring a smooth and positive customer experience while adhering to healthcare regulations.

Key qualifications and skills:

• English Language proficiency
• Customer Service experience
• Problem Solving ability
• Interpersonal Skills
• Call Centre experience
• Strong Work Ethic