CSR for Ortigas & Mandaluyong to Start ASAP

GeBBS Healthcare Solutions; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

GeBBS Healthcare Solutions in Mandaluyong is looking for a dedicated customer service representative with at least 2 years of experience. The role involves acting as the first point of contact for customer inquiries, resolving complaints, and maintaining accurate records of interactions. Strong communication skills and a friendly demeanor are essential. Candidates must be able to work in a fast-paced environment. The position is based in the Ortigas and Mandaluyong area.

Qualifications

• 02 years of experience in a customer service role.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Act as the first point of contact for customer inquiries and issues.
• Resolve customer complaints and concerns effectively.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Customer-oriented mindset

Education

High School diploma or equivalent

Job description

Responsibilities

• Act as the first point of contact for customer inquiries and issues, providing excellent service.
• Resolve customer complaints and concerns effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Follow up on customer feedback to improve products and services.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 02 years of experience in a customer service role
• Skills and Competencies: Strong communication skills, both verbal and written
• Qualities and Traits: Friendly demeanor with a customer-oriented mindset
• Responsibilities and Duties: Ability to work in a fast‑paced environment and handle multiple tasks
• Working Conditions: Must be willing to work in Ortigas & Mandaluyong area