CSR (Electronics) - CEBU - Up to 24K

weSource Management Consultancy Firm; Cebu City; In loco; PHP 243.734 - 291.945; Tempo pieno

Descrizione del lavoro

A leading BPO company is seeking a Customer Service Representative in Cebu City. This onsite role, following a shifting schedule, offers a salary of up to 24K, depending on experience and interview results. Ideal candidates should possess at least 2 years of BPO experience and demonstrate excellent customer service skills. Responsibilities include handling inbound calls, processing sales calls, and providing technical support through various channels.

Competenze

• Minimum of 2 years of BPO experience required.
• HS/SHS Graduate, ALS Passers, or Vocational/Bachelor's Degree.
• 1 year of experience in Chat and Sales recommended.

Mansioni

• Handling inbound customer service calls.
• Processing inbound sales calls.
• Answering technical support inquiries via various channels.

Conoscenze

Customer service skills

Technical support skills

Sales experience

Formazione

HS/SHS Graduate

2 years Vocational - Bachelor's Degree

ALS Passers w/ certificate

Descrizione del lavoro

About the job CSR (Electronics) - CEBU - Up to 24K

We are looking for CSR for a BPO Company in Cebu City

This role is an Onsite role that follows a Shifting Schedule

Salary pays up to 24K depending on experience and interview results

Minimum Requirement of at least 2 years of BPO experience required

Requirements:

• HS/SHS Graduate (Old/New)
• ALS Passers w/ certificate
• 2 years Vocational - Bachelor's Degree
• 2 years BPO Experience
• 1 year Chat (accumulative)
• Combined Chat and Sales Experience w/ more than 1-year BPO experience can be accommodated

Responsibilities:

• Handling inbound customer service calls;
• Processing inbound sales calls;
• Taking inbound or placing outbound collections calls;
• Answering technical support inquiries via incoming calls, chat or email;
• Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and