Csr - Customer Service Representative. Hmo Day 1. Apply Now.

Recruitify_HR; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A customer service recruitment firm is seeking a Customer Service Representative for an on-site role in Mandaluyong. The ideal candidate will provide exceptional service to clients through various channels and resolve complaints effectively. Required qualifications include a High School Diploma and 5-8 years of experience in customer service. The position offers a performance bonus and health insurance from day one.

Qualifications

• 5-8 years of experience in customer service roles.
• Ability to assist customers with inquiries and service issues.
• Capable of resolving complaints efficiently.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Collaborate with team members to enhance customer experience.
• Maintain accurate records of customer interactions.

Skills

Excellent communication and interpersonal skills

Proficient in using customer service software and tools

Strong problem-solving abilities

Customer-focused mindset

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Csr - Customer Service Representative. Hmo Day 1. Apply Now.

On-site - Mandaluyong 5-10 Yrs Exp High/Senior High School Full-time

Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries, requests, and service issues in a timely manner.
• Resolve customer complaints by identifying problems and presenting viable solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 5-8 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficient in using customer service software and tools
• Qualities and Traits: Strong problem-solving abilities and customer-focused mindset
• Qualities and Traits: Ability to work in a fast-paced environment

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO