Cruise Revenue & Reservations Coordinator

Royal Caribbean Group; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Royal Caribbean Group is seeking a Setup and Price Distribution Coordinator in the Philippines to manage loading and updating itineraries, pricing, promotions, and discounts within our reservation systems. The role also supports call center and sales teams when booking issues arise during a transitional integration of Silversea into RCG.

You will work with an international team, primarily during Miami East Coast hours, building itineraries, updating price grids, and configuring product bundles

Qualifications

• Fluent English; any additional European language is an advantage.
• Advanced Microsoft Excel skills including Pivot Tables and complex formulas (LOOKUPs, GETPIVOTDATA, INDEX/MATCH).
• PowerPivot and Power Query are a plus; VBA scripting is a plus.
• Strong problem-solving skills with the ability to identify and resolve issues proactively.
• Detail-oriented, self-starter with excellent organizational skills.
• Ability to prioritize multiple tasks and communicate clearly.

Responsibilities

• Build and update itineraries and voyages, including ports.
• Update Penalty and GFT tables.
• Add products/supplements to voyages.
• Create and update savings, discounts, promotions.
• Upload and update price grids.
• Create and maintain supplementary products and packages.
• Manage cruise and flight bundling setups.
• Provide booking support for issues.
• Perform system testing for accuracy and functionality.
• Collaborate during system transition and integration.
• Attend Setup meetings and provide feasibility and timing.
• Support data migration from old to new system.

Skills

Fluent English

Detail-oriented

Organizational skills

Problem solving

Communication skills

Prioritization

Tools

Pivot Tables

Advanced formulas (LOOKUPs, GETPIVOTDATA, INDEX, MATCH)

PowerPivot

Power Query

VBA scripting

SQL

Python

Job description

Royal Caribbean Group is seeking a Setup and Price Distribution Coordinator in the Philippines to manage loading and updating itineraries, pricing, promotions, and discounts within our reservation systems. The role also supports call center and sales teams when booking issues arise during a transitional integration of Silversea into RCG.

You will work with an international team, primarily during Miami East Coast hours, building itineraries, updating price grids, and configuring product bundles