CRM Manager

NightOwl Consulting

Quezon City

On-site

PHP 446,400 - 558,000

Full time

14 days+

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Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two dependents

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

1,000 PHP De Minimis

Equipment and software provided

Job summary

A consulting firm in Quezon City is seeking a CRM Manager to handle data management and CRM administration. The role involves optimizing CRM tools and producing reports to support marketing, operations, and sales teams. Ideal candidates should have at least 2 years of experience in a data-focused role and be proficient in Excel and various CRM platforms. This position offers a competitive salary and several benefits including health insurance from day one.

Qualifications

2+ years experience in a data-focused or CRM support role.
Experience in mortgage, real estate, or finance industries is a plus.
Comfortable working independently in a data-heavy environment.

Responsibilities

Maintain clean, actionable data and optimize CRM tools.
Use advanced Excel functions to analyze data.
Collaborate with teams to meet data needs.
Generate reports and dashboards to support teams.

Skills

Excel proficiency

CRM platforms experience

Data management skills

Analytical thinking

Detail-oriented

Tools

Insellerate

Salesforce

HubSpot

Go High Level

Follow Up Boss

Job description

CRM Manager

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱40,000 - ₱50,000 / month

Description

We are looking for a Data Analyst / CRM Manager who is detail-oriented, technically skilled, and highly proficient in Excel and CRM platforms. This role is key in supporting marketing, operations, and sales teams by maintaining clean, actionable data and ensuring CRM tools are optimized for performance.

The ideal candidate will be comfortable working with large datasets, skilled in complex Excel functions, and familiar with CRM systems such as Insellerate, Salesforce, Go High Level, HubSpot, Follow Up Boss, or Purple Dot.

Key Responsibilities

Data Management & Analysis

Clean, organize, and maintain large data sets to ensure consistency and accuracy across platforms.
Use advanced Excel functions to analyze and format data for reporting and imports.
Identify data trends, errors, and gaps, and work proactively to resolve issues.
Generate weekly/monthly reports and dashboards to support sales, marketing, and operations teams.

CRM Administration & Support

Work within Insellerate or similar CRM systems to update records, manage workflows, and ensure campaign accuracy.
Assist with importing and exporting data, list segmentation, and tag management across CRM tools.
Support automation logic and campaign setup in tools like Go High Level, HubSpot, Salesforce, Follow Up Boss.
Troubleshoot CRM issues and ensure CRM data aligns with compliance and business needs.

Cross-Functional Collaboration

Collaborate with marketing, operations, and sales teams to meet data needs and support campaign execution.
Ensure data integrity and alignment between CRM, email marketing platforms, and analytics tools.

Skills, Knowledge and Expertise

Experience: 2+ years in a data-focused or CRM support role; experience in mortgage, real estate, or finance industries a plus.

Technical Skills

Must be familiar with excel terms and formulas (VLOOKUP, CONCAT, IFERROR, INDEX, MATCH, COUNTIF, AND, OR, SUBSTITUTE, IF)
Familiarity with Insellerate, Hubspot, Go High Level, Salesforce, Jungo, Big Purple Dot, Follow Up Boss or similar CRMS
Capable of organizing, refining, and analyzing data to support informed decision-making.
Understanding of CRM segmentation, workflows, tags, and data integrity practices.
Strong attention to detail, analytical thinking, and a solutions-driven mindset.
Comfortable working independently in a fast-paced, data-heavy environment.

Benefits