Realtor Relationship Manager

NightOwl Consulting; Philippines; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

HMO on Day 1

Government-mandated benefits

Performance-based incentives

Quarterly company events

De Minimis 1,000 PHP

Equipment and software provided

Job summary

NightOwl Consulting is seeking a proactive Realtor Relationship Manager to join the Operations team. You will manage data, emails, and outreach with precision, owning your workload and delivering reliable support daily.

The role emphasizes Microsoft Suite proficiency, CRM adaptability (Bonzo), and a personable, solution-focused approach to relationship-building with realtors and clients.

Qualifications

• Excellent written and verbal English communication.
• Strong organizational and follow-through skills.
• Comfortable with CRM platforms and standard admin tools.
• Experience in administrative support or operations coordination is a plus.

Responsibilities

• Spreadsheet and data management with high accuracy.
• Handle high-volume email workflows and document PDFs.
• Maintain shared drives and organize notes/files across OneDrive.
• Warm calling and professional phone presence to build rapport.

Skills

English communication

People skills

Self-motivated

Independent worker

Highly organized

CRM familiarity

Microsoft Office

Data entry

Phone & in-person presence

Tools

Bonzo CRM

OneDrive

Microsoft Excel

Outlook/Teams

Job description

Realtor Relationship Manager

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱40,000 - ₱60,000 / month

Description

The Administrative & Operations Coordinator supports a fast-moving team by managing data, communications, and outreach with precision and personality. This person works autonomously, owns their workload, and brings the energy every single day - flair, swag, and sharp organizational skills included. Strong communication, Microsoft Suite proficiency, and CRM adaptability are essential to succeeding in this role.

Key Responsibilities

Spreadsheet & Data Management

• Autonomous data entry and spreadsheet management - no micromanaging required.
• Collect, organize, and maintain accurate records with high attention to detail.
• Keep data clean, structured, and accessible for the full team at all times.

Email & Document Workflows

• Handle high-volume email workflows - managing 4+ emails with attachments daily.
• Extract and convert documents to PDF, organizing shared notes and files across OneDrive.
• Keep shared drives current and clean so the team always knows where to find what they need.

Tools & Technology

• Full Microsoft Suite proficiency is non-negotiable (Word, Excel, Outlook, Teams, OneDrive).
• CRM adaptability - you may not know every platform, but you learn fast and apply it well. (Current CRM is Bonzo)
• Comfortable picking up new tools and systems without slowing down.

Outreach & Communication

• Warm calling - not cold outreach. You understand the difference and build rapport fast.
• Professional, confident phone presence with the ability to represent the team well on every call

Skills, Knowledge and Expertise

• Above average English communication skills - both written and verbal.
• Warm, confident, and professional phone and in-person presence
• Personality fit is critical: must be personable, self-driven, and naturally relationship-oriented. Flair and a bit of swag are part of the job.
• Prior experience in administrative support, operations coordination, or a related field is a strong advantage.
• Comfortable with CRM platforms and standard administrative tools.
• Highly organized with strong follow-through and attention to detail. Able to work independently, manage multiple tasks, and prioritize effectively.
• Microsoft Suite proficiency required; experience with OneDrive and shared document systems is a plus.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided