CRM FinOps Lead: Cost Optimization & Exec Dashboards

Private Advertiser; Metro Manila; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

Private Advertiser is seeking a FinOps and Operations Governance professional to lead budgeting, forecasting, and cost optimization for the CRM Platform. The role focuses on financial transparency, capacity planning, and executive reporting to enable strategic decisions.

The candidate should have strong analytics, data storytelling, and experience with CRM platforms, Microsoft Dynamics 365, Power Platform and Azure Services. Collaboration with IT and business stakeholders is essential.

Qualifications

• Strong experience in IT or platform operations with financial accountability.
• Experience and knowledge on CRM, Microsoft Dynamics 365, Power Platform and Azure Services or similar technologies preferred.
• Experience defining, deploying and governing operational standards.
• Basic understanding of licensing models and platform capacity concepts.
• Experience with FinOps practices preferred.
• Strong analytical, financial, and data storytelling skills, translating data into executive-level insights and recommendations.
• Proven experience designing and interpreting operational and financial dashboards preferred.

Responsibilities

• Lead FinOps practices for the CRM Platform, ensuring financial transparency and accountability
• Manage budget planning, forecasting, and variance analysis for CRM Platform spend
• Analyze cost drivers, consumption patterns, and trends to support informed decision-making
• Identify and drive cost optimization opportunities related to licenses, storage, and usage
• Provide direction and oversight for capacity planning, license management, and budget tracking
• Design, document, and maintain end-to-end operational processes for CRM Platform operations
• Establish operational standards, controls, and reporting cadences
• Ensure consistent execution of operational processes across the team
• Design, maintain, and govern operational and financial dashboards for CRM Platform reporting
• Produce regular executive level reports with clear narratives, insights, and recommendations
• Perform preliminary analysis to identify key trends, risks, exceptions and optimization opportunities
• Ensure dashboards and reports present accurate, consistent, and decision ready information
• Translate technical, usage, and cost data into clear business-focused insights to support leadership decision-making
• Guide Operations Analysts on best practices for data analysis, dashboard usage, and insight generation
• Liaise with CRM Team, IT Teams and Business stakeholders on CRM Platform processes and resources
• Act as a key liaison between Finance, IT, Platform teams, and Business stakeholders
• Collaborate with architects and platform teams to embed operational and cost considerations into solutions

Skills

Strong analytical skills

Financial analysis

Data storytelling

Executive-level insights

Tools

Microsoft Dynamics 365

Power Platform

Azure Services

Job description

Private Advertiser is seeking a FinOps and Operations Governance professional to lead budgeting, forecasting, and cost optimization for the CRM Platform. The role focuses on financial transparency, capacity planning, and executive reporting to enable strategic decisions.

The candidate should have strong analytics, data storytelling, and experience with CRM platforms, Microsoft Dynamics 365, Power Platform and Azure Services. Collaboration with IT and business stakeholders is essential.