CRM-Driven Operations Coordinator (Virtual Assistant)

MicroSourcing; Misamis Oriental; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is hiring a Virtual Assistant (CRM) to provide operational and administrative support across project, maintenance, and procurement teams. You will ensure smooth handover-to-delivery, maintain systems, coordinate stakeholders, and prepare documentation and dashboards.

The role emphasizes timely updates, structured record-keeping, and proactive risk spotting to keep projects on track. Onsite mid-shift in the Philippines.

Qualifications

• 3-5 years experience in business support coordination.
• Experience in Operations Coordination, Project Administration, Business Administration, or Customer Support.
• Excellent written and verbal English communication skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Experience using CRM, ERP, or project management systems.
• Ability to manage multiple priorities independently while working remotely.
• Strong documentation, follow-up, problem-solving, and time management skills.
• Ability to work UK business hours and collaborate with international teams.

Responsibilities

• Coordinate project setup activities by reviewing sales handovers and documentation.
• Prepare project summaries, installation packs, RAMS, and maintain folders.
• Maintain procurement trackers and monitor supplier orders and deadlines.
• Support cost tracking by monitoring invoices, costs, and budgets.
• Coordinate communications with customers, suppliers, subcontractors, and site teams.
• Support maintenance operations through scheduling, CRM updates, and reporting.
• Maintain records across Simpro, Pipedrive, SharePoint and other systems.
• Prepare weekly KPI reports and procurement risk reports.
• Identify opportunities to improve processes using automation and AI tools.

Skills

Business coordination

Customer support

English communication

Microsoft Office

CRM/ERP systems

Remote collaboration

Tools

Simpro

Pipedrive

SharePoint

Microsoft Copilot

Job description

MicroSourcing is hiring a Virtual Assistant (CRM) to provide operational and administrative support across project, maintenance, and procurement teams. You will ensure smooth handover-to-delivery, maintain systems, coordinate stakeholders, and prepare documentation and dashboards.

The role emphasizes timely updates, structured record-keeping, and proactive risk spotting to keep projects on track. Onsite mid-shift in the Philippines.