CRM & Administrative Operations Associate (GoHighLevel Specialist)

Wing Assistant; Manila; On-site; PHP 334,800 - 362,700; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Work-From-Home

Paid Training

Career Growth Opportunities

Job summary

A leading remote service provider is seeking a CRM & Administrative Operations Associate specializing in GoHighLevel. This role involves managing and optimizing the CRM system, handling client inquiries, and ensuring data accuracy. Ideal candidates should have 3–5 years of CRM experience, strong communication skills, and the ability to work independently. The position offers an inclusive work environment, health benefits, and a remote work setup. Join a supportive team committed to fostering professional growth.

Qualifications

• 3–5 years of related experience in CRM operations or administrative support.
• Strong expertise in GoHighLevel setup, automation, and troubleshooting.
• Excellent organizational skills and attention to detail required.

Responsibilities

• Own and optimize the entire GoHighLevel setup.
• Respond to emails and inquiries in real time.
• Sort, prioritize, and follow up leads consistently.

Skills

CRM operations

GoHighLevel expertise

Client communication

Attention to detail

Organizational skills

Job description

CRM & Administrative Operations Associate (GoHighLevel Specialist)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one‑stop shop for companies that are looking to build world‑class teams & place their operations on autopilot.

We’re looking for a CRM & Administrative Operations Associate (GoHighLevel Specialist) to start immediately!

Duties and Responsibilities include but are not limited to:

CRM Management (GoHighLevel)

• Own and optimize the entire GoHighLevel setup
• Build and maintain automations, pipelines, forms, and workflows
• Diagnose and resolve CRM issues quickly
• Integrate GHL with calendars, funnels, email systems, and tracking tools
• Maintain accurate data hygiene and reporting
• Ensure a smooth, automated lead journey from first contact → sales → post‑sale support

Admin, Lead Handling & Client Experience

• Respond to incoming emails, DMs, and inquiries in real time
• Sort and prioritize leads (cold, warm, hot) and route qualified leads to the sales team
• Book calls directly on the sales team’s calendar
• Follow up consistently so no lead sits unanswered
• Update CRM with every interaction and keep statuses clean
• Provide calm, professional support to clients and direct them to the right internal teammate
• Help improve overall response speed and maintain a high‑quality client experience

Qualifications:

• 3–5 years of related experience in CRM operations, administrative support, or client management
• Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting
• Skilled in lead handling, client communication, and administrative support
• Excellent organizational skills with attention to detail
• Strong written and verbal English communication skills
• Ability to work independently and ensure smooth operations without supervision

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100 % Work‑From‑Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: 12:00 PM – 4:00 PM EST, Monday–Friday

Location: This is a remote job

Salary Package: ₱30,000 – ₱32,500

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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