CRM & Administrative Operations Associate (GoHighLevel Specialist)

Wingassistant; Manila; Remote; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Opportunities for Career Growth

Holiday & Overtime Pay

Job summary

A remote team collaboration company is seeking a CRM & Administrative Operations Associate (GoHighLevel Specialist) to manage CRM operations using GoHighLevel. This role involves optimizing setups, maintaining automations, and ensuring high-quality client communication. Candidates should have 3–5 years of relevant experience and strong skills in lead handling and organizational tasks. This position offers remote work and opportunities for career growth.

Qualifications

• 3–5 years of related experience in CRM operations or client management.
• Strong expertise in GoHighLevel automation and troubleshooting.
• Excellent organizational skills with attention to detail.
• Ability to work independently and ensure smooth operations.

Responsibilities

• Own and optimize the entire GoHighLevel setup.
• Build and maintain automations, pipelines, forms, and workflows.
• Respond to incoming emails, DMs, and inquiries in real time.
• Integrate GHL with calendars, funnels, email systems, and tracking tools.
• Maintain data hygiene and reporting with accurate statuses.
• Route qualified leads to the sales team and book calls.
• Provide calm, professional client support and guide them to the right team.
• Improve response speed and client experience.

Skills

CRM operations

GoHighLevel setup

lead handling

client communication

organizational skills

English communication

Tools

GoHighLevel

Job description

CRM & Administrative Operations Associate (GoHighLevel Specialist)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a CRM & Administrative Operations Associate (GoHighLevel Specialist) to start immediately!

Duties and Responsibilities include but are not limited to:

CRM Management (GoHighLevel)

• Own and optimize the entire GoHighLevel setup
• Build and maintain automations, pipelines, forms, and workflows
• Diagnose and resolve CRM issues quickly.
• Integrate GHL with calendars, funnels, email systems, and tracking tools.
• Maintain accurate data hygiene and reporting.
• Ensure a smooth, automated lead journey from first contact → sales → post-sale support.
• Respond to incoming emails, DMs, and inquiries in real time.
• Sort and prioritize leads (cold, warm, hot) and route qualified leads to the sales team.
• Book calls directly on the sales team’s calendar.
• Follow up consistently so no lead sits unanswered.
• Update CRM with every interaction and keep statuses clean.
• Provide calm, professional support to clients and direct them to the right internal teammate.
• Help improve overall response speed and maintain a high-quality client experience

Qualifications:

• 3–5 years of related experience in CRM operations, administrative support, or client management.
• Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting.
• Skilled in lead handling, client communication, and administrative support.
• Excellent organizational skills with attention to detail.
• Strong written and verbal English communication skills.
• Ability to work independently and ensure smooth operations without supervision.

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Holiday & Overtime Pay

Schedule: 12:00 PM – 4:00 PM EST, Monday–Friday

Location: This is a remote job

Salary Package:

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.