Credit & Collections Specialist

W Bridges Manpower Corporation; Cavite City; On-site; PHP 201,000 - 312,000; Full time

Job description

• Negotiate and establish payment arrangements or settlements.
• Contact customers via phone, email, or viber to collect existing for payment or overdue payment.
• Remit ALL cash / gcash collection to the shop assistant or Head office in charge within the day or not later than five(5) in the afternoon.
• Issued official receipt to the customers once payment has been made.
• Maintain detailed records of customer's payments and screenshot of deposit slip / gcash transactions.
• Update account status in the system based on collection reports.
• Investigate and resolve disputes or discrepancies on customer accounts. Work with head office finance to resolve the issues.
• Support to various teams or department if needed.
• Perform any other task that may assign from time to time by Immediate Head / Management.