Credit and Collection Officer

W Bridges Manpower Corporation; Cavite City; On-site; PHP 201,000 - 312,000; Full time

Job summary

W Bridges Manpower Corporation in the Philippines seeks a collections associate to negotiate payment arrangements, contact customers for overdue payments, and ensure proper remittance of cash and gcash collections. The role requires maintaining accurate payment records and updating account statuses according to reports.

The candidate will collaborate with head office finance, assist various teams as needed, and perform tasks assigned by the Immediate Head / Management.

Responsibilities

• Negotiate and establish payment arrangements or settlements.
• Contact customers via phone, email, or viber to collect existing for payment or overdue payment.
• Remit ALL cash / gcash collection to the shop assistant or Head office in charge within the day or not later than five(5) in the afternoon.
• Issued official receipt to the customers once payment has been made.
• Maintain detailed records of customer's payments and screenshot of deposit slip / gcash transactions.
• Update account status in the system based on collection reports.
• Investigate and resolve disputes or discrepancies on customer accounts. Work with head office finance to resolve the issues.
• Support to various teams or department if needed.
• Perform any other task that may assign from time to time by Immediate Head / Management.

Job description

• Negotiate and establish payment arrangements or settlements.
• Contact customers via phone, email, or viber to collect existing for payment or overdue payment.
• Remit ALL cash / gcash collection to the shop assistant or Head office in charge within the day or not later than five(5) in the afternoon.
• Issued official receipt to the customers once payment has been made.
• Maintain detailed records of customer's payments and screenshot of deposit slip / gcash transactions.
• Update account status in the system based on collection reports.
• Investigate and resolve disputes or discrepancies on customer accounts. Work with head office finance to resolve the issues.
• Support to various teams or department if needed.
• Perform any other task that may assign from time to time by Immediate Head / Management.