Credit Analyst

Consistent Frozen Solutions; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A company in the frozen food industry is looking for a Collection Staff based in Makati. You will be responsible for contacting customers to collect outstanding payments and maintaining accurate records. The ideal candidate should have a Bachelor's Degree in Finance and Accounting, with strong customer service and negotiation skills. Fresh graduates are encouraged to apply, and basic knowledge of MS Office is required.

Qualifications

• Fresh graduates encouraged to apply, with Latin Honors being an advantage.
• Knowledge in basic collection process is required.
• Ability to manage multiple priorities effectively.

Responsibilities

• Responsible for contacting customers to collect outstanding payments.
• Provides customer service regarding collection issues.
• Accountable for reducing delinquency for assigned accounts.

Skills

Customer service focus

Negotiation skills

Attention to detail

Education

Bachelors Degree in Finance and Accounting

Tools

MS Office applications

Job description

Overview

As a Collection Staff, you will be responsible for contacting customers to collect outstanding payments, and maintaining accurate records of all transactions.

Duties and Responsibilities

• Provides customer service regarding collection issues, processes customer refunds, reviews account adjustments, resolves client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts: customer calls, account adjustments, small balance write-offs, customer reconciliations and processing credit memos.


• Accountable for reducing delinquency for assigned accounts.


• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.


• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.


• Communicate and follow up effectively with the sales department regarding customer accounts on a timely basis; establish and maintain effective and cooperative working relationships with dealers and sales.

Qualifications

• Bachelors Degree in Finance and Accounting


• Fresh graduates are encouraged to apply (with Latin Honors is an advantage)


• Knowledge in basic collection process


• Strong customer service focus and negotiation abilities


• Basic knowledge in MS Office applications


• Ability to effectively manage multiple priorities while maintaining attention to detail


• Willing to work in Blakes Tower, Chino Roces Ave., cor. Malugay St., San Antonio, Makati City