Collection Staff

Pcon International Corp.; Manila; On-site; PHP 260,000 - 360,000; Full time

Job summary

Pcon International Corp. in Manila is seeking an Accounts Receivable/Billing Associate to monitor customer accounts, verify credit limits, and identify overdue balances. You will prepare SOAs, invoices, and reminders, and record payments in SAP or QuickBooks.

The role also involves resolving billing disputes, coordinating with sales and finance, and contributing to AR aging reports and tax documentation. The position requires collaborative communication with clients and internal teams, timely

Responsibilities

• Account monitoring: Track customer accounts, check credit limits, and identify overdue balances.
• Billing & Statements: Prepare and issue Statements of Account (SOAs), invoices, and overdue reminders.
• Collection follow-ups: Contact clients via phone, email, or site visits to secure payment or negotiate reasonable payment plans.
• Payment recording: Post incoming customer payments, checks, or direct bank deposits into accounting/ERP systems.
• Dispute resolution: Investigate billing errors and resolve customer complaints in coordination with sales and finance.
• Reporting: Prepare AR aging reports, collection summaries, and withholding tax documentation (BIR Form 2307/2306).
• Escalation: Coordinate with legal counsel or management for formal demand letters or severe delinquency issues.

Tools

SAP

QuickBooks

Job description

• Account Monitoring: Track customer accounts, check credit limits, and identify overdue balances.

• Billing & Statements: Prepare and issue Statements of Account (SOAs), invoices, and overdue reminders.

• Collection Follow-ups: Contact clients via phone, email, or site visits to secure payment or negotiate reasonable payment plans.

• Payment Recording: Post incoming customer payments, checks, or direct bank deposits accurately into accounting or ERP systems (such as SAP or QuickBooks).

• Dispute Resolution: Investigate billing errors, coordinate with sales and finance teams, and resolve customer complaints.

• Reporting: Prepare accounts receivable (AR) aging reports, collection summaries, and withholding tax documentation (such as BIR Form 2307/2306 in local settings).

• Escalation: Coordinate with legal counsel or management for formal demand letters or severe delinquency issues.