Credit & Collections Leader — Strategy, Recovery & Compliance

Private Advertiser; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Private Advertiser in Makati, Philippines is seeking a skilled Collections Manager to drive a comprehensive strategy, lead a collections team, and deliver data-driven recovery improvements. You will establish KPIs, monitor performance, and enforce compliance with regulations and policies.

You will oversee end-to-end collections processes, including overdue accounts, disputes, and premium recovery, while providing insightful reports to senior management.

Qualifications

• Develop and implement a comprehensive collections strategy aligned with financial goals.
• Mentor and motivate the collections team with clear KPIs and performance metrics.
• Ensure compliance with regulations and company policies.
• Prepare data-driven reports on delinquency, recovery, and aging analyses.

Responsibilities

• Develop and implement a comprehensive collections strategy aligned with organizational financial goals.
• Lead, mentor, and motivate the collections team; establish clear KPIs and performance metrics.
• Foster a culture of accountability and continuous improvement within the function.
• Oversee end-to-end processes, including premium recovery, overdue account management, and dispute resolution.
• Monitor collections performance trends and implement innovative solutions to enhance recovery rates.
• Ensure full compliance with industry regulations, company policies, and legal requirements.
• Prepare data-driven reports on delinquency rates, recovery rates, and aging analysis for senior management.

Skills

Collections strategy

Team leadership

KPIs and metrics

Compliance

Data reporting

Job description

Private Advertiser in Makati, Philippines is seeking a skilled Collections Manager to drive a comprehensive strategy, lead a collections team, and deliver data-driven recovery improvements. You will establish KPIs, monitor performance, and enforce compliance with regulations and policies.

You will oversee end-to-end collections processes, including overdue accounts, disputes, and premium recovery, while providing insightful reports to senior management.