Collections Team Leader - Drive Performance & Recovery

Yinshan Lending Inc.; Makati; On-site; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Collaborative work culture

Job summary

A leading financial services provider in the Philippines is seeking an experienced Collection Team Leader to manage collections operations in Makati City. The role involves leading a team to drive efficient debt recovery processes and implementing effective strategies. Candidates should have at least 5 years of experience in collections or customer service, strong leadership abilities, and excellent communication skills. The company offers a competitive salary and a collaborative work culture that values contributions.

Qualifications

• Minimum of 5 years in a collections or customer service supervisory role, preferably in financial services.
• Strong leadership and people management skills.
• Excellent communication and negotiation skills.

Responsibilities

• Manage and supervise a team of collections agents.
• Develop and implement effective collections strategies.
• Monitor and analyse team performance and implement corrective actions.

Skills

Leadership

Communication

Data analysis

Negotiation

Customer service

Job description

A leading financial services provider in the Philippines is seeking an experienced Collection Team Leader to manage collections operations in Makati City. The role involves leading a team to drive efficient debt recovery processes and implementing effective strategies. Candidates should have at least 5 years of experience in collections or customer service, strong leadership abilities, and excellent communication skills. The company offers a competitive salary and a collaborative work culture that values contributions.