Credit Card Analyst

HCL Technologies Limited; Taguig; Sur place; PHP 900 000 - 1 500 000; Plein temps

Résumé du poste

HCL Technologies Limited is seeking a Business Analyst to work with the issuer's card team, analyzing card portfolio performance and defining customer-centric strategies. The role is analytical and execution-oriented, delivering insights and requirements to support portfolio growth and operational excellence.

Responsibilities include assessing business initiatives, supporting card product campaigns, and collaborating with product and marketing teams to translate business needs into actionable

Qualifications

• 7+ years of business analysis experience in consumer cards, retail banking, or payments.
• Strong understanding of card portfolio performance and portfolio economics.
• Experience with P&L analysis, dashboarding, business reviews, and stakeholder reporting.
• Expertise in requirements gathering, stakeholder management, and translating business needs into actionable solutions.
• Strong analytical, problem-solving, and communication skills.

Responsabilités

• Analyze card portfolio performance and assess business initiatives to identify growth opportunities.
• Define customer-centric strategies and support the implementation of card products and campaigns.
• Deliver insights, business requirements, and recommendations to support portfolio growth and operational excellence.
• Collaborate with issuer card teams and marketing to ensure recommendations align with business goals.
• Prepare stakeholder reports and dashboards to track performance and progress.

Connaissances

Business analysis

Card/Payments domain

P&L analysis

Dashboarding

Stakeholder management

Requirements gathering

Analytical thinking

Communication skills

Description du poste

The Business Analyst will work closely with the issuer's cards team to analyze card portfolio performance, assess business initiatives, identify growth opportunities, define customer-centric strategies, and support the implementation of card products and campaigns. The role is highly analytical and execution-oriented, acting as a strategic partner to the issuer's card business team by delivering insights, business requirements, and recommendations that support portfolio growth and operational excellence.

Required Skills & Experience

• 7+ years of Business Analysis experience in consumer cards, retail banking, or payments.
• Strong understanding of card portfolio performance, portfolio economics, and business analytics.
• Experience with P&L analysis, dashboarding, business reviews, and stakeholder reporting.
• Expertise in requirements gathering, stakeholder management, and translating business needs into actionable solutions.
• Strong analytical, problem-solving, and communication skills.

Preferred Experience

• Experience supporting issuer card portfolios in an embedded or consulting capacity.
• Exposure to card launches, acquisition campaigns, or product lifecycle management initiatives
• Experience working directly with issuer product or marketing teams
• Experienced project manager in card business or former card business managers in top tier Philippines bank