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HCL Technologies Philippines Inc is seeking a seasoned Business Analyst to partner with issuer card teams. You will analyze portfolio performance, define customer-centric strategies, and support card products and campaigns while delivering insights and actionable business requirements to drive growth and operational excellence.
The role emphasizes analytical execution, stakeholder collaboration, and translating business needs into solutions within consumer cards, retail banking, or payments
About the role
The Business Analyst will work closely with the issuer's cards team to analyze card portfolio performance, assess business initiatives, identify growth opportunities, define customer-centric strategies, and support the implementation of card products and campaigns. The role is highly analytical and execution-oriented, acting as a strategic partner to the issuer's card business team by delivering insights, business requirements, and recommendations that support portfolio growth and operational excellence.
Key responsibilities
Analyze card portfolio performance and assess business initiatives
Identify growth opportunities and define customer-centric strategies
Support the implementation of card products and campaigns
Deliver insights, business requirements, and recommendations to support portfolio growth
Conduct P&L analysis and dashboarding
Perform business reviews and stakeholder reporting
Gather requirements and manage stakeholder relationships
Translate business needs into actionable solutions
About you
7+ years of Business Analysis experience in consumer cards, retail banking, or payments
Strong understanding of card portfolio performance, portfolio economics, and business analytics
Experience with P&L analysis, dashboarding, business reviews, and stakeholder reporting
Expertise in requirements gathering, stakeholder management, and translating business needs into actionable solutions
Strong analytical, problem-solving, and communication skills
Experience supporting issuer card portfolios in an embedded or consulting capacity (preferred)
Exposure to card launches, acquisition campaigns, or product lifecycle management initiatives (preferred)
Experience working directly with issuer product or marketing teams (preferred)
Project management experience in card business or former card business management experience in top tier Philippines bank (preferred)