Consumer Credit/Debit Card Business Performance Management Manager

Mindteck Singapore Pte Ltd; Makati; On-site; PHP 1,800,000 - 3,500,000; Full time

Job summary

Mindteck Singapore Pte Ltd in Manila seeks a Consumer Credit/Debit Card Business Performance Management Manager to embeddedly support an issuer’s card portfolio, track performance, and drive optimization of growth initiatives across acquisition, usage, and retention.

The role is execution-focused, analytical, and requires coordinating with product, marketing, analytics, and operations to deliver regular dashboards, readouts, and actionable insights for senior stakeholders.

Qualifications

• Proven ability to analyze card performance drivers and portfolio economics.
• Experience producing performance reports, dashboards, and executive readouts.
• Strong analytical and problem-solving skills with data-driven insights.
• Ability to manage multiple workstreams across teams.

Responsibilities

• Own ongoing tracking of the consumer credit/debit card portfolio including acquisition, activation, spend, revolver behaviour, attrition and profitability.
• Produce regular performance reports, dashboards, and insights for issuer stakeholders and internal teams.
• Support preparation of business reviews and performance readouts, translating data into clear, actionable insights.
• Identify opportunities for card growth and support implementation of initiatives.
• Coordinate across product, marketing, analytics and operations teams to ensure timely execution.
• Act as liaison between issuer and scheme on topics like mandates, bulletins, and platform access.

Skills

Portfolio analytics

Credit card PnL

Stakeholder management

Cross-functional collaboration

Data storytelling

Job description

Consumer Credit/Debit Card Business Performance Management Manager

Consumer Credit/Debit Card Business Performance Management Manager

Role Summary

This is a hands-on, client-embedded role supporting an issuer’s consumer credit/debit card portfolio. The resource will work with the issuer’s cards team to track portfolio performance, measure initiatives, identify improvement opportunities, plan cards growth strategies -market segmentation, CVP improvements and support implementation of card launches and campaigns.

The role is execution-focused and analytical, acting as an extension of the issuer’s card business team.

Own ongoing tracking of the consumer credit/debit card portfolio, including acquisition, activation, spend, revolver behaviour, attrition, and profitability.

Produce regular performance reports, dashboards, and insights for issuer stakeholders and internal teams.

Support preparation of business reviews and performance readouts, translating data into clear, actionable insights.

Identify opportunities for cards growth

Initiative Tracking & Impact Measurement

Support delivery and tracking of Mastercard initiatives, particularly card launches, portfolio campaigns, and lifecycle initiatives (e.g., acquisition, usage, retention).

Define and monitor success metrics for initiatives in collaboration with issuer stakeholders.

Measure post-launch performance, highlight gaps versus targets, and recommend practical optimization actions.

Drive quarterly cards performance reviews for the issuer’s portfolio and provide insights on how they can perform at par and/or better than the market. Collaborate with teams to present insights and craft supporting narratives.

Provide hands-on support for day-to-day card business problem solving, including identifying performance issues and improvement opportunities.

Coordinate across issuer product, marketing, analytics, and operations teams to support timely execution of initiatives.

Be the liaison person between issuer and scheme on topics such mandates & bulletins, platform access and other enquiries.

Track key actions, dependencies, and risks related to portfolio initiatives and raise issues proactively.

Client & Stakeholder Engagement

Act as a trusted on-site / embedded partner to the issuer’s cards team.

Respond to ad-hoc data pulls, performance questions, and analysis requests from issuer stakeholders.

Support internal account and consulting teams by providing on-the-ground visibility into portfolio performance and execution status.

Required Skills & Experience

More than 8 years of experience in consumer credit/debit cards, retail banking, or payments, with exposure to Product and Portfolio performance management or analytics

Strong understanding of Consumer Credit/Debit card performance drivers and portfolio economics

Experience with working with Credit/Debit cards PnL, producing performance reports, dashboards, and business reviews for senior stakeholders

A practical, execution-focused professional who adapts easily to client settings and collaborates effectively with individuals at all levels of seniority.

Strong analytical and problem-solving skills, with the ability to translate data into clear insights

Proven ability to work cross-functionally and manage multiple workstreams simultaneously

Preferred Experience

Experience supporting issuer card portfolios in an embedded or consulting capacity.

Exposure to card launches, acquisition campaigns, or product lifecycle management initiatives

Experience working directly with issuer product or marketing teams

Experienced project manager in card business or former card business managers in top tier Philippines bank