Business Performance Manager – Consumer Credit/Debit Card

HCL Technologies Philippines Inc; Taguig; On-site; PHP 1,800,000 - 2,100,000; Full time

Job summary

HCL Technologies Philippines Inc is seeking a seasoned Business Analyst to partner with the issuer's cards team. You will analyze portfolio performance, define customer-centric strategies, and support card product launches and campaigns.

The role emphasizes analytics, requirement gathering, and delivering actionable insights to drive portfolio growth and operational excellence. The ideal candidate has extensive BA experience in consumer cards/payments, strong portfolio economics knowledge, and

Qualifications

• 7+ years of BA experience in consumer cards, retail banking, or payments.
• Strong understanding of card portfolio performance and portfolio economics.
• Experience with P&L analysis, dashboarding, and stakeholder reporting.
• Expertise in requirements gathering, stakeholder management, and translating needs into solutions.
• Strong analytical, problem-solving, and communication skills.
• Experience supporting issuer card portfolios in an embedded or consulting capacity (preferred).
• Exposure to card launches, acquisition campaigns, or product lifecycle management (preferred).
• Experience working with issuer product or marketing teams (preferred).
• PM experience in card business or former card business management (preferred).

Responsibilities

• Analyze card portfolio performance and assess business initiatives.
• Identify growth opportunities and define customer-centric strategies.
• Support the implementation of card products and campaigns.
• Deliver insights, requirements, and recommendations to support portfolio growth.
• Conduct P&L analysis and dashboarding.
• Perform business reviews and stakeholder reporting.
• Gather requirements and manage stakeholder relationships.
• Translate business needs into actionable solutions.

Skills

Business Analysis

Card portfolio analytics

P&L analysis

Stakeholder management

Communication skills

Dashboarding

Project management

Requirements gathering

Job description

About the role

The Business Analyst will work closely with the issuer's cards team to analyze card portfolio performance, assess business initiatives, identify growth opportunities, define customer-centric strategies, and support the implementation of card products and campaigns. The role is highly analytical and execution-oriented, acting as a strategic partner to the issuer's card business team by delivering insights, business requirements, and recommendations that support portfolio growth and operational excellence.

Key responsibilities

• Analyze card portfolio performance and assess business initiatives

• Identify growth opportunities and define customer-centric strategies

• Support the implementation of card products and campaigns

• Deliver insights, business requirements, and recommendations to support portfolio growth

• Conduct P&L analysis and dashboarding

• Perform business reviews and stakeholder reporting

• Gather requirements and manage stakeholder relationships

• Translate business needs into actionable solutions

About you

• 7+ years of Business Analysis experience in consumer cards, retail banking, or payments

• Strong understanding of card portfolio performance, portfolio economics, and business analytics

• Experience with P&L analysis, dashboarding, business reviews, and stakeholder reporting

• Expertise in requirements gathering, stakeholder management, and translating business needs into actionable solutions

• Strong analytical, problem-solving, and communication skills

• Experience supporting issuer card portfolios in an embedded or consulting capacity (preferred)

• Exposure to card launches, acquisition campaigns, or product lifecycle management initiatives (preferred)

• Experience working directly with issuer product or marketing teams (preferred)

• Project management experience in card business or former card business management experience in top tier Philippines bank (preferred)