Credit and Collection Officer

Dadiangas Glass & Construction Depot Inc.; Misamis Oriental; On-site; PHP 223,200 - 334,800; Full time

Job summary

A construction materials company in Misamis Oriental is seeking a diligent Collector to recover outstanding debts and maintain client relationships. The ideal candidate will possess strong communication and negotiation skills, along with a high school diploma or higher. Responsibilities involve contacting clients, maintaining records, and ensuring compliance with relevant regulations. Previous experience in collections or customer service is preferred.

Qualifications

• At least a high school diploma; a bachelor's degree in finance, business, or a related field is preferred.
• Previous experience in collections, customer service, or sales is advantageous.
• Detail-oriented, self-motivated, and able to work independently.

Responsibilities

• Identify and contact clients with overdue accounts through various channels.
• Discuss payment terms with clients and offer feasible solutions.
• Maintain accurate records of all collection activities.
• Build and maintain professional relationships with clients.
• Provide regular updates to management on collection status.
• Ensure compliance with company policies and legal regulations.

Skills

Strong communication

Negotiation

Interpersonal skills

Proficiency in Microsoft Office Suite

Familiarity with collection software

Education

High school diploma

Bachelor's degree in finance, business, or related field

Job description

We are seeking a diligent and results-oriented Collector to join our team. The ideal candidate will be responsible for recovering outstanding debts, ensuring timely payments, and maintaining positive client relationships. This role requires effective communication, negotiation skills, and a thorough understanding of collection processes.

• Debt Recovery: Identify and contact clients with overdue accounts through various channels, including phone calls, emails, and in-person visits.
• Negotiation: Discuss payment terms with clients, offering feasible solutions and payment plans to facilitate debt settlement.
• Documentation: Maintain accurate records of all collection activities, including communications, agreements, and payments.
• Client Relationship Management: Build and maintain professional relationships with clients to encourage timely payments and resolve disputes amicably.
• Reporting: Provide regular updates to management on collection status, challenges, and achievements.
• Compliance: Ensure all collection activities adhere to company policies and relevant legal regulations.

Education: At least a high school diploma; a bachelor's degree in finance, business, or a related field is preferred.

Experience: Previous experience in collections, customer service, or sales is advantageous.

Skills: Strong communication, negotiation, and interpersonal skills. Proficiency in Microsoft Office Suite and familiarity with collection software.

Attributes: Detail-oriented, self-motivated, and able to work independently.