Billing and Collection Officer

Amalgated Capital Inc.; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Amalgamated Capital Inc. in the Philippines is seeking a responsible Billing and Collection Officer to recover outstanding payments and manage overdue accounts. You will monitor accounts, contact customers, negotiate terms, maintain records, and coordinate with the finance team to improve collection performance.

The role emphasizes accuracy, timely follow-up, and adherence to legal guidelines. The ideal candidate brings 1–3 years of collection experience, strong Excel skills, and a

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 1–3 years of experience in collecting past-due and delinquent accounts.
• Knowledge of basic accounting principles and AR processes.
• Proficient in Microsoft Excel and accounting/ERP systems.
• Strong communication, organization, analytical, and negotiation skills.
• Detail-oriented and trustworthy with ability to meet collection targets.

Responsibilities

• Monitor accounts to identify overdue payments.
• Contact customers and follow up on outstanding balances.
• Negotiate payment terms and repayment plans.
• Maintain detailed records of all communication and transactions.
• Resolve billing issues and discrepancies with customers.
• Coordinate with the finance team to update account status.
• Prepare reports on collection activity and progress.
• Ensure all collection practices follow legal and company guidelines.
• Escalate unresolved accounts when necessary.
• Support continuous improvement of collection processes.

Skills

AR processes

Negotiation skills

Excel proficiency

Communication skills

Record keeping

Analytical thinking

Education

Bachelor's degree

Tools

ERP systems

Microsoft Excel

Job description

We are looking for a responsible Billing and Collection Officer to recover outstanding payments and manage overdue accounts.

Key Responsibilities:

• Monitor accounts to identify overdue payments


• Contact customers and follow up on outstanding balances


• Negotiate payment terms and repayment plans


• Maintain detailed records of all communication and transactions


• Resolve billing issues and discrepancies with customers


• Coordinate with the finance team to update account status


• Prepare reports on collection activity and progress


• Ensure all collection practices follow legal and company guidelines


• Escalate unresolved accounts when necessary


• Support continuous improvement of collection processes

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.


• Preferably 1–3 years of experience in collection of past due and delinquent accounts.


• Knowledge of basic accounting principles and AR processes.


• Proficient in Microsoft Excel and accounting/ERP systems.


• Strong communication, organization, analytical, and negotiation skills.


• Detail-oriented, trustworthy, and able to meet collection targets.