Credit and Collection Officer

Manila Bambi Foods Co.; Laguna; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading food company based in Laguna, Philippines is seeking a Credit and Collections Specialist. The role involves managing the entire credit and collections process, analyzing credit information, and negotiating payment plans with customers. The ideal candidate will have a Bachelor's degree in Finance or Business Administration, alongside 1-3 years of relevant experience. Strong skills in account management and customer service are required for this position, which aims to ensure timely collections while maintaining excellent relationships with clients.

Qualifications

• 1–3 years of experience in credit and collections.
• Ability to handle back office support effectively.
• Strong work ethic and discretion in handling sensitive information.

Responsibilities

• Manage and oversee the entire credit and collections process.
• Analyze credit information and assess potential clients’ creditworthiness.
• Communicate with customers regarding overdue accounts.

Skills

Account management

Organizational skills

Customer service skills

Technical skills

Financial literacy

Education

Bachelor's degree in Finance, Business Administration, or related field

Job description

Description

• Manage and oversee the entire credit and collections process to ensure timely collections.
• Analyze credit information and assess potential clients’ creditworthiness.
• Communicate with customers regarding overdue accounts and negotiate payment plans.
• Prepare detailed reports on collections performance and aging accounts.
• Collaborate with other departments to resolve client disputes and improve customer service.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field
• Experience Level: 1–3 years of experience in credit and collections
• Skills and Competencies: Strong account management and organizational skills
• Qualities and Traits: Excellent customer service and people skills
• Skills and Competencies: High level of financial literacy and technical skills
• Responsibilities and Duties: Ability to handle back office support effectively
• Qualities and Traits: Strong work ethic and discretion in handling sensitive information