Credit and Collection Officer

Rentokil Pest Control Philippines; Pasig; On-site; PHP 279,000 - 446,400; Full time

Job summary

Rentokil Pest Control Philippines is hiring for a full-time position in Pasig City. The ideal candidate will manage accounts receivable and ensure the achievement of monthly targets while maintaining strong customer relationships.

Applicants should have a BS in Accountancy or a related field, with 2-3 years of experience and good communication and analytical skills. Proficiency in MS Office applications is required.

Qualifications

• Graduate of BS Accountancy or any related course.
• At least 2-3 years of work related experience.
• Good communication skills and MS Office knowledge.

Responsibilities

• Ensure achievement of monthly DSO budget and KPI targets.
• Manage accounts receivable and confirm payments with customers.
• Identify slow moving accounts to manage debts.
• Monitor customer credit limits and field collectors' performance.
• Negotiate disputed bills for payment within terms.
• Act on customer complaints and inquiries urgently.

Skills

Good communication skills

Negotiation skills

Analytical skills

MS Office Applications knowledge

Education

BS Accountancy or related course

Job description

Qualifications

• Candidate must be a graduate of BS Accountancy or any related course.
• At least 2-3 years of work related experience.
• Good communication skills.
• Knowledgeable in MS Office Applications.
• Good negotiation and analysis skills.
• Applicants must be willing to work in Kalawaan, Pasig City.
• Full‑time position.

Responsibilities

• Ensure achievement of monthly DSO budget and other KPI targets.
• Manage accounts receivable balance and contact customers before balances become overdue to confirm payments.
• Identify slow moving accounts and escape delinquent debts for case management.
• Monitor customer credit limits.
• Acquire sufficient information to assess the creditworthiness of new clients.
• Monitor field collectors performance and productivity.
• Handle disputed bills and negotiate to bring payment within agreed terms.
• Prepare reminder letters.
• Ensure all customer complaints and inquiries are acted upon with urgency and importance following the company SOPs and 2/24 promise.
• Maintain good business relationships to improve customer retention and reduce DSO.