Country Head for BPO/Shared Services

Aleph Talent Solutions; Cebu City; On-site; PHP 2,455,000 - 3,125,000; Full time

Job summary

Aleph Talent Solutions is seeking a Country Head for BPO/Shared Services in Cebu City, Philippines. The role focuses on steering regional operations, driving growth, and setting strategy across sites.

The ideal candidate brings 12+ years of leadership in BPO/shared services, proven experience in managing multiple sites, ramping up operations, and profit-driven leadership. Knowledge of HR and labor compliance is essential.

Job description

We're looking for a Country Head for BPO/ Shared Services

• -With 12+ years leadership experience in bpo/shared services
• -With experience in managing multiple sites, site set up, ramping up and growth stage leadership.
• -Can design and implement KPIs, scorecards and other metrics.
• -Has experience managing account finances and profitability.
• -Knowledgeable with HR and labor compliance

220k-280k salary range