HR Shared Services Senior Manager

PM Consulting; Philippines; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

PM Consulting is seeking an experienced HR Shared Services Senior Manager to lead HR operations for a 300+ employee workforce within a BPO environment. The role focuses on EDM, payroll, and compensation & benefits while delivering client-facing HR services.

The candidate will drive large-scale, SOW-driven projects and ensure timely milestone delivery through collaboration with external clients and internal teams.

Qualifications

• Overseeing HR operations for a 300+ employee workforce.
• Expertise in EDM, payroll, and compensation & benefits.
• Client-facing HR services delivery in a BPO context.
• Led large-scale, SOW-driven HR projects with milestone delivery.

Responsibilities

• Oversee HR operations for a 300+ employee workforce.
• Deliver EDM, payroll and benefits services.
• Lead SOW-driven HR projects and ensure milestones.
• Collaborate with external clients to align HR services.

Skills

HR operations

EDM

Payroll

Client-facing

Job description

About the job HR Shared Services Senior Manager

Experience working within a commercial BPO environment, including direct interaction and collaboration with external clients:

• Proven capability in overseeing HR operations for a workforce of 300+ employees, managing the full employee lifecycle
• Strong expertise in core HR functions such as Employee Data Management (EDM), compensation & benefits, and payroll, with experience delivering HR services in a client-facing setup
• Over 18 years of experience in the BPO industry, with extensive exposure to HR operations and service delivery
• Demonstrated experience leading large-scale, SOW-driven projects, ensuring timely delivery of defined milestones