Counselling Assistant

Studyin; Makati; Hybrid; PHP 156,000 - 234,000; Part time

Job summary

StudyIn is seeking a part-time Counselling Assistant in Manila to support the counselling team in engaging prospective students and managing study-abroad processes. You will handle inquiries via calls, emails, and messages, assist with university matching, application guidance, visa steps, and scholarships, and help manage events and records.

The role emphasizes strong communication and organization, with a hybrid schedule (onsite 1 day/week) and a 4-day workweek.

Qualifications

• Good communication skills for engaging with prospective students via calls, emails and messages.
• Strong interpersonal skills to manage follow-ups and deliver guidance.
• Willingness to work in hybrid arrangement (onsite and remote).

Responsibilities

• Contact and engage prospective students through calls, emails, and messaging platforms.
• Provide guidance on university matching, applications, visa processes, and scholarships.
• Manage event registrations, including materials preparation and attendance tracking.
• Respond to social media inquiries promptly and accurately.
• Support counselling team with organized records of student interactions.

Skills

Good communication

Interpersonal skills

Hybrid work readiness

Education

Bachelor’s degree in Education

Bachelor’s degree in Psychology

Bachelor’s degree in International Studies

Job description

Makati, Fourth District, National Capital Region, Philippines

0 - 1 Years

Permanent

Job Description

Job Description – Counselling Assistant

PositionDetails

PositionTitle

Counselling Assistant

Role Type

Department/ Sub-department

Sales/ Counselling

Reporting to

Senior Consultant

Location

Manila, Philippines

Employment Type

Part-Time

(4 days/ week, 8 hours/ day)

About theCompany

StudyIn is a global education consultancy dedicated to helping international students gain access to top-tier universities in the leading study destinations including the UK, Australia, Canada, Dubai, Ireland, New Zealand and the USA. We work closely with institutions and partners to deliver high-quality, student-centric services that support the full journey from application to enrolment.

StudyIn was founded in Japan in 2006 and our extensive network spans over 100 locations across 40 countries.

MainDuties & Scope of the Role

Assist the counselling team in managing prospective student engagement and support for studying abroad, ensuring:

• New leads are contacted promptly through calls,emails, and messaging platforms.
• Follow-ups through calls, emails and messagingplatforms with prospective students are conducted to provide guidance upon university matching, application support, visa guidance, pre-departurepreparation, and scholarships.
• Event registrations are managed efficiently, including preparation of materials and attendance tracking.
• Social media inquiries and messages are responded toin a timely and accurate manner.

This role will play a crucial part in supporting the counselling team and enhancing the overall experience of prospective students throughout their study abroad journey.

KeyResponsibilities

• Contact and engage prospectivestudents through calls, emails, and messaging platforms.
• Conduct follow-ups to provideguidance on university matching, application support, visa processes, pre-departure preparation, and scholarships.
• Manage event registrations, including preparing materials and tracking attendance.
• Respond to social media inquiries promptly and accurately.
• Support the counselling team in maintaining organized records of student interactions and progress.
• Contribute to enhancing the overallexperience of prospective students throughout their study abroad journey.

About theCandidate

• Bachelor’s degree inEducation, Psychology, International Studies or any related fields.
• Goodcommunication skills, both written and spoken, able to engage withprospective students via calls, emails, and messaging platforms.
• Basic understanding of social media platforms and ability to respond to inquiries professionally.
• Interest in internationaleducation and study abroad processes, including universityapplications, visa guidance, pre-departure preparation, and scholarships.

Requirements

• Good organization skill with a demonstrated abilityto prioritization, demonstrated ability to manage follow-ups, event registrations, and tracking efficiently.
• Proactive, self-motivated and able to work effectively in a hybrid work arrangement (onsite and remote), following schedules and deadlines.
• Able to attend a 2-day onsite training at the beginning and work in the office 1 day per week.
• Possess valid IDs of SSS, PhilHealth, Pag-IBIG, and TIN.

Job Snapshot

Updated Date

16-10-2026

Job ID

Job Id_514

Department

Location

Location Makati, Fourth District, National Capital Region, Philippines