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Qualfon Philippines, Inc. seeks a Talent Acquisition specialist to manage a full-cycle recruitment process, optimize the ATS, and align staffing with organizational strategies.
You will partner with hiring managers, plan interviews, source candidates, and contribute to employer branding in a remote, nationwide capacity. Ideal candidates have 2–3 years in technical/leadership recruiting, BPO or call center exposure, and multi-site experience, with strong communication and organizational skills to
This position is responsible for talent acquisition on levels, and associated processes for the organization to ensure our talent pipeline aligns with our intention, purpose, and strategies. The primary focus is on the day-to-day recruiting and administration of the applicant tracking system (ATS). The position is also involved in staff planning, reporting, compliance, HRIS administration, community involvement, and outreach. Acts as a resource for leadership, associates, and within the Person Office where needed.
Interacts with hiring managers and supervisors regarding a recruitment strategy to ensure a complete understanding of their needs to find a suitable match for their open position.
Coordinates full-cycle recruiting process to include: prepares employment advertisements and places them in an appropriate distribution channel to attract best applicant pool; oversees the routing of all position requisitions in compliance with ATS requirements; Administer assessments and track completion and success rates, conduct interviews with candidates to assess qualifications for the job and fit; further, initiates employment offers and ensures new hire paperwork is complete promptly and accurately
Plan interview and selection procedures, including phone screens, assessments, and video or in-person interviews in the center for hiring manager managers.
Strategically and proactively build a candidate pipeline.
Source potential candidates through channels (e.g., social platforms and professional networks.
Participate and assist in employer branding initiatives.
Identifies and represents the organization at events to market the and our opportunities.
Responsible for reporting functions within the ATS to determine previous workflow and sourcing.
Foster relationships with past applicants and potential candidates.
Understands the urgency of filling the class with quality hires
Performs other duties as necessary
2-3 years of technical and leadership recruiting/high paced environment
BPO (Preferred)
Contact Center (Preferred)
Multi-site/Multi-department experience