Corporate Learning and Development Manager

Bluewater Resorts; Lapu-Lapu; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Bluewater Resorts is seeking a Corporate Learning & Development Manager to design, implement, and evaluate learning programs across Bluewater Resorts and Almont Resorts. The role ensures staff at all levels gain the knowledge and skills needed to deliver guest service excellence and meet business goals.

You will lead training design, materials creation, onboarding, leadership development, and program measurement, with occasional travel to Bluewater and Almont properties.

Qualifications

• Bachelor's degree in HR, psychology, education or related field.
• 3–5 years in learning & development or HR, preferably hospitality.
• Strong design, facilitation and adult learning knowledge.
• Excellent communication and organizational skills.
• Willing to travel to resort properties.

Responsibilities

• Develop and implement corporate-wide L&D strategies, programs, and initiatives.
• Conduct training needs assessments and identify competency and development gaps.
• Design and facilitate training programs for all levels, including leadership, supervisory, and rank-and-file employees.
• Develop training materials, modules, presentations, and learning resources.
• Manage onboarding, orientation, and employee development programs.
• Establish and monitor training calendars, attendance, completion, and effectiveness.
• Evaluate training effectiveness and recommend improvements based on results and business needs.
• Partner with HR and property leaders to identify talent development and succession planning needs.
• Develop leadership development, coaching, mentoring, and career development programs.
• Ensure consistency of learning standards and practices across all properties.
• Monitor training budgets and ensure resources are used effectively.
• Maintain accurate training records and prepare regular L&D reports and presentations for management.
• Coordinate with external training providers, consultants, schools, and industry partners when necessary.
• Conduct property visits and training sessions as needed, with occasional travel to Bluewater and Almont properties.
• Perform other duties and L&D initiatives as assigned by management.

Skills

Training design

Facilitation

Adult learning principles

Communication skills

Project management

Office tools

Education

Bachelor’s degree in HR, Psychology, Education, Hospitality Management, Business Administration, or related field

Job description

Job Summary

The Corporate Learning & Development Manager is responsible for developing, implementing, and evaluating learning and development programs across Bluewater Resorts and Almont Resorts. The role ensures that employees and leaders are equipped with the knowledge, skills, and competencies needed to deliver excellent guest service and achieve business goals.

Key Responsibilities

• Develop and implement corporate-wide learning and development strategies, programs, and initiatives.
• Conduct training needs assessments and identify competency and development gaps.
• Design and facilitate training programs for all levels, including leadership, supervisory, and rank-and-file employees.
• Develop training materials, modules, presentations, and learning resources.
• Manage onboarding, orientation, and employee development programs.
• Establish and monitor training calendars, attendance, completion, and effectiveness.
• Evaluate training effectiveness and recommend improvements based on results and business needs.
• Partner with HR and property leaders to identify talent development and succession planning needs.
• Develop leadership development, coaching, mentoring, and career development programs.
• Ensure consistency of learning standards and practices across all properties.
• Monitor training budgets and ensure resources are used effectively.
• Maintain accurate training records and prepare regular L&D reports and presentations for management.
• Coordinate with external training providers, consultants, schools, and industry partners when necessary.
• Conduct property visits and training sessions as needed, with occasional travel to Bluewater and Almont properties.
• Perform other duties and L&D initiatives as assigned by management.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Education, Hospitality Management, Business Administration, or a related field.
• At least 3–5 years of experience in Learning & Development, Training, HR, or a related role, preferably in the hospitality or service industry.
• Strong knowledge of training design, facilitation, and adult learning principles.
• Excellent communication, presentation, facilitation, and interpersonal skills.
• Strong organizational and project management skills.
• Proficient in Microsoft Office and/or Google Workspace.
• Experience in leadership development, competency-based training, and training evaluation is an advantage.
• Willing to travel occasionally to different resort properties.
• Strong leadership, analytical, and problem-solving skills.