Coordinator Event Operations - Cvent Certified

PAN ASIA HR CONSULTING PH INC.; Laguna; On-site; PHP 558,000 - 781,000; Full time

Job summary

PAN ASIA HR CONSULTING PH INC. is seeking a skilled Cvent Specialist to manage global event registrations and operations. You will configure registration sites, manage attendee journeys, and ensure data integrity across Cvent, Salesforce, and related tools.

Responsibilities include coordinating with Exhibitions & Events, supporting multiple concurrent events, training staff, and delivering reports on event performance. Fluency in English required.

Qualifications

• Bachelor’s degree and strong affinity for technology and digital platforms.
• Minimum of 3 years of hands-on experience with Cvent in an event registration, event operations, or event technology environment.
• Preferably with CVENT certification.
• Proven experience managing event registration processes for multiple concurrent events within a complex, international business environment.
• Strong working knowledge of Cvent Registration, OnArrival, Attendee Hub, Surveys, Email Communications, and Integration capabilities.
• Experience supporting global or regional events in a corporate, conference, or professional services environment.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and data management.
• Experience working with Salesforce data and reporting is considered an advantage.
• Fluency in written and spoken English.

Responsibilities

• Serve as the central point of contact for the operational setup and management of Cvent-based registration processes across all business units globally.
• Plan, implement and follow up on registration processes for national and international trade fairs, congresses, meetings and events, managing multiple concurrent projects across participant volumes ranging from small meetings to large-scale events.
• Create, configure, test and maintain event websites, registration forms, ticketing structures, session management, agendas and attendee journeys within Cvent.
• Collaborate closely with Exhibitions & Events to ensure efficient and seamless event operations.
• Create, maintain and distribute invitations, confirmations, reminders, updates and follow-up communications using standardized templates, workflows and approval processes.
• Handle participant and stakeholder inquiries via email and phone and support registrations, modifications, cancellations and technical troubleshooting.
• Plan and provide remote support for attendee management, registration processes, check-in procedures, badging, QR-code scanning and issue resolution before and during events.
• Maintain, validate and cleanse participant data and ensure high levels of data accuracy and integrity.
• Create and maintain operational and management-level reports and dashboards, including participant analytics, event performance reporting and cross-event participation analyses.
• Support data synchronization and reporting processes between Cvent and Salesforce in collaboration with relevant stakeholders.
• Governance, Compliance & Platform Administration.
• Training, Documentation & Continuous Improvement.

Skills

Event management

Project coordination

English fluency

Education

Bachelor’s degree in Event Management/Marketing/Business Administration

Tools

Cvent

OnArrival

Attendee Hub

Surveys

Email communications

Integrations

Salesforce data reporting

Job description

Qualifications:

• Bachelor's degree in Event Management, Marketing, Business Administration, or a related discipline, with a strong affinity for technology and digital platforms.

• Minimum of 3 years of hands-on experience with Cvent in an event registration, event operations, or event technology environment.

• Preferably with CVENT certification.

• Proven experience managing event registration processes for multiple concurrent events within a complex, international business environment.

• Strong working knowledge of Cvent Registration, OnArrival, Attendee Hub, Surveys, Email Communications, and Integration capabilities.

• Experience supporting global or regional events in a corporate, conference, or professional services environment.

• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and data management.

• Experience working with Salesforce data and reporting is considered an advantage.

• Fluency in written and spoken English.

Responsibilities:

• Serve as the central point of contact for the operational setup and management of Cvent-based registration processes across all business units globally.

• Plan, implement and follow up on registration processes for national and international trade fairs, congresses, meetings and events, managing multiple concurrent projects across participant volumes ranging from small meetings to large-scale events.

• Create, configure, test and maintain event websites, registration forms, ticketing structures, session management, agendas and attendee journeys within Cvent.

• Collaborate closely with Exhibitions & Events to ensure efficient and seamless event operations.

• Create, maintain and distribute invitations, confirmations, reminders, updates and follow-up communications using standardized templates, workflows and approval processes.

• Handle participant and stakeholder inquiries via email and phone and support registrations, modifications, cancellations and technical troubleshooting.

• Plan and provide remote support for attendee management, registration processes, check-in procedures, badging, QR-code scanning and issue resolution before and during events.

• Maintain, validate and cleanse participant data and ensure high levels of data accuracy and integrity.

• Create and maintain operational and management-level reports and dashboards, including participant analytics, event performance reporting and cross-event participation analyses.

• Support data synchronization and reporting processes between Cvent and Salesforce in collaboration with relevant stakeholders.

• Governance, Compliance & Platform Administration.

• Training, Documentation & Continuous Improvement.