Operations & Events Coordinator

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Iloilo City; On-site; PHP 391,000 - 614,000; Full time

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking an Operations Support professional to assist the Operations and Marketing Teams across the exhibition cycle. You will collaborate across functions to ensure efficient show delivery, including admin tasks, event management, and on-site support.

The role requires a Bachelor's degree, 1–2 years in event operations, and strong IT skills (Microsoft Office, Salesforce). Ability to learn AI tools to enhance workflow is valued.

Qualifications

• Bachelor's degree required.
• 1–2 years of relevant experience in event/operations is preferred.
• Excellent time and project management skills.
• Strong written and verbal communication abilities.
• Experience with event/exhibition operations is advantageous.
• Good IT skills including Microsoft Office and Salesforce; ability to quickly learn AI tools.

Responsibilities

• Manage show inbox in Salesforce and handle inquiries.
• Coordinate booth setup, stand plotting, and reporting.
• Oversee contractor registration and site induction processes.
• Support end-to-end operations for events, including logistics and on-site prep.
• Assist with data input, post-show reports, and health & safety information.
• Support creation and updating of show collateral and logistics documentation.
• Ensure compliance for schedules, offices, meetings, and supplier setup.

Skills

Time management

Project management

Written and verbal communication

Learning enterprise AI tools

Education

Bachelor's degree

Tools

Salesforce

Smartsheet

Microsoft Office

Job description

Job Description

The Operations Support team is a global resource dedicated to supporting the Operations and Marketing Teams throughout the entire exhibition cycle. Our team collaborates closely with all functions and systems to provide effective and efficient support, ensuring the successful delivery of our exhibitions. Each member is well-versed in the following tasks:

Operations Administration:

• Salesforce – managing show inbox

• Custom booth stand checks

• Weekly and end of show reporting

• Stand plan checks

• Stand plotting

• Manual set up including operations page set up and updating

• Collation of Order Forms

• Extraction of exhibitor list and floorplan

• Setting up Box folder

• Contractor Registration & Site Induction

• Exhibitor responsibility form

• Post show report

• Post show data input – Accident and incident reports

Event Management:

• End-to-end Operations Process

• Offices & Meeting Rooms Management

• Supplier Set-up (MSA & TPSAQ)

• Schedule of Works Compliance

• Uploading of Logo, Addendum, Rules and Regulations

• Salesforce Terms and Conditions Update

• Salesforce Entries

• Barter Management

• E-Signature Distribution

• Proofing of Printed/Digital Collaterals (Show Catalogue)

Event Operations:

• Artwork (Pavilion Stands)

• AV Feature & Digital Signage

• Catering

• Crates & Safety A Frames Tracker

• Furniture

• Floral

• Health & Safety Folder

• IT & Comms

• Nameboard List

• Onsite IT Equipment

• Onsite Prep

• Onsite Distribution

• Ordering Equipment Hire - Safes

• Post Show Reports

• Smartsheet Workspace Set Up

• Stand Packages

• Temp Staff

• QR Code Creation

• Official Contractors Public Liability Certificates

• IOSH Training

• Hi-Vis

• Radios

• Contractor Wristbands

• Collating of overseas shows Health & Safety Information

Qualifications:

• Bachelor's degree holder

• At least 1-2 years of relevant experience

• Event operations experience would be an advantage

• Strong time and project management skills

• Excellent written and verbal communication skills

• Experience in an event / exhibition background would be an advantage

• Good IT skills including Microsoft Office applications and Salesforce

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.